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To All European Subscribers; First off, let me offer you, without reservation, our sincere apologies regarding the problems you have been experiencing with your subscriptions. As Jeremy Walker mentioned in an earlier post, we have been working for several weeks to analyze and fix the issues...

Thanks for your questions regarding our E-Store. We here at Paizo are very excited about its future. I wanted to make a few comments before diving in to answer your questions. First off, we created the Paizo.com E-Store primarily as a service to gamers who don't live near a full line game...

As a not-so-impartial participant in this discussion, I also believe that the need for adventures makes Dungeon magazine a valuable and desirable product for DMs and for players who enjoy high-quality official D&D adventures. Getting three high-quality official D&D adventures (Low, Mid, and...

Hey everyone, Just wanted to make an official invitation to y'all to come on over to the new Paizo.com and say hello on our brand new messageboards. You all have been wonderful hosts, letting us squat in here and all, since Paizo began its existence, letting us. We wanted to return the...

All, A while ago I posted an Open Letter to Dragon and Dungeon readers about our redesign. During the ensuing discussion, the issue of subscriptions and their slow arrival times came up. I made a promise to look into the situation and fix it. During our investigation, we identified...

Thanks for your thoughts. Our ad sales director has indeed been going after non-gaming accounts--with aome success. It's only recently that I've turned my attention to the advertising section of our business--so I'm still learning quite a lot. However, it's my understanding that the cost to meet...

DaveMage, Thanks for your kind words. Being as open and honest as I can be is something I did when we announced the launch D&D 3rd Edition and it's sort of stuck with me throughout my career. Lisa Stevens feels the same way, and Erik and Matt have always been willing to "peel back the...

We'll have our own message boards--and we'll be reading EN World. Keith Strohm Vice President Paizo Publishing, LLC

Mixmaster, First off, thanks for being such a long-time supporter of Dragon and Dungeon. I certainly wasn't trying to conspicuously duck questions. I've been sifting through this thread (often when I should be sleeping <grin>) answering the questions that I catch. I'll do my best to give you...

Eric, Awesome to hear from you again!! It kind of brings back memories of the "old days." Anyway, I pulled this question out of the Open Letter thread to make it more accessible. Here's a quick breakdown of the Paizo ENWorld regulars and who does what: Matt Sernett: Dragon...

MrCharm, The list of Dragon content in the open letter is illustrative and not exhaustive. Dragon will also have player advice content ad a balance between pure crunch and pure fluff. Keith Strohm Vice President Paizo Publishing, LLC

Also, keep in mind that the computer game content in Dragon, which will stay about where it is now in terms of number of pages, will focus on D&D comouter games or games with some serious relevance to the D&D brand and RPG players. Keith Strohm Vice President Paizo Publishing, LLC

Bagpuss, As mentioned earlier in the thread, the "new" Dragon should continue to have generally the same amount of content devoted to D&D computer games, D&D miniatures, and other D&D-related games as it currently does. You won't be missing out on any of your RPG content. I also believe...

Jason, Sorry, I think I missed your originnal question. We've definitely thought about it. However, Paizo is a relatively small company, and our resources (from editing right down to marketing) are stretched thin at the moment. Once we move past the relaunch of Dragon and Dungeon, launch...

Aww, shucks! :lol: Seriously, I am working on the subscription fulfillment issue. It may take some time, but we are going to get it right. Keith Strohm Vice President Paizo Publishing, LLC

It's something that we are working on now. I'm not sure when we'll have it all ready to go, but it's a great idea that we want to implement! Keith Strohm Vice President Paizo Publishing, LLC

Hey, Just email me your full name and address, and I'll make sure that we send you the November 2003 issue (if we have it in our backstock). Keith Strohm Vice President Paizo Publishing, LLC

Dragon will still have material that will be useful to DMs, but Dungeon will become even more focused on providing DMs the tools (advice, crunchy bits, and, of course, the adventures) they need to provide an awesome experience for everyone involved in their game. Keith Strohm Vice President...

Chuck, I understand your frustration about losing Polyhedron. It was a difficult choice for us to make, but it was clear that we needed to make it. Sales data, discussions on forums, snail mail, and personal email were sending us a message we couldn't ignore. Non-fantasy genres don't...

Ledded, Thank you for your own candor. We really do believe that these decisions will help insure that Dragon and Dungeon thrive in the coming years. I hope to see you perusing the pages of our magazines in the future. Keith Strohm Vice President Paizo Publishing, LLC