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If you run games that primarily focus on combat, that's true. That's not how everyone runs their games, though. I have run some games where none of the players were particularly good at combat and we focused on roleplaying, social interaction with NPCs, solving mysteries, etc.

I have found that it works just fine with class systems, particularly in games that stress roleplaying and aren't as focused on combat and constant dice-rolling. When I get players who have a good character idea and are having trouble finding a way to do it within the given classes, I work with...

It sounds like they took the customer service issue seriously and did the right thing. That's great news.

There are unreasonable customers out there, but most can be satisfied with a refund and an apology. If that doesn't work, throwing in a little "I'm sorry" gift of some kind will generally do the trick. That's just customer service 101.

Printing and export are the deal-killers for me. A lot of other folks are frustrated about how long it is taking to get the content market, weather, calendars, and other features in place. They have been adding features all along, but it took them a LONG time to get to most of them. The...

I specifically bought the program because I have no interest in coding one of my own, or becoming a software retailer in that market. I have a lot of projects on my plate already. If I didn't, I wouldn't have spent the money to purchase the product. There's something disingenous about the "if...

To be honest, high fantasy in general - in books, movies, or rpgs - is rarely very original or thought-provoking. You generally have to stray into other subgenres of fantasy to get that. Most high fantasy is derived from Tolkien, when you get down to it.

In the end, I would rather put my effort into building something unique from scratch, rather than spending that time making someone else's creation playable. I can usually come up with better, more unusual, less predictable, and less stereotypical content than most adventure path and module...

None of the things mentioned in the original post are of concern to me, though I can see how they bother other people. When I first got the 5e Player's Handbook, I was very disappointed. Wavy pages with ink bleed, crappy art (particularly with halfings), and poor binding all gave me a pretty...

To put my comments in perspective: I have been doing software development professionally since the early 90s. I have worked on software for small businesses, hobby markets, public libraries, corporations, major league sports teams, the entertainment industry, and more. For example, I was one...

If it isn't a solution that completely satisfies the CUSTOMER and lets him walk away happy, it isn't the right solution. Providing excellent customer service is much more important than losing a few dollars here and there, even for very small businesses.

I'm a little confused about the update. Are they saying that the original customer can return his set of cards for a refund, that they will ship him the extra cards when the other decks come out, that he will have to buy the extra cards later (or buy the updated decks), or what? The proper...

Many rpg players prefer a gamestyle that is essentially wargaming with roleplaying for flavor, rather than roleplaying that features some combat. If that's the case with your players, it might prove difficult to get them engaged with the non-combat parts of the game. In general, though, you...

Getting back to the original post... Roles don't necessarily have to grow out of classes. They often do, and some things (like healing ability) are strongly tied to certain classes, but characters don't have to be played in that way. I have always preferred (as a player and a DM) to focus...

It's always interesting to see the different ways that people view Conan and (to use earlier examples) Gandalf and Merlin. A lot depends on how they first encountered the character. The original versions often differ significantly from those found in books and comics. The Conan comics -...

I'm more concerned with what the character does and how I play him, as well. When I DM/GM, I love it when I get a player who plays his/her character as a character, rather than as a numerically-bound role. D&D classes provide numerical boundaries to certain types of actions, but it's not...

Party optimization is something that a lot of people ignore. I encountered a much bigger concentration on it in the early days of D&D, when character deaths were more common, in general, and there weren't very many ways to optimize individual characters. It's still a very good thing to do...

I don't require my players to pick an alignment, unless they are playing a class where it matters. I just require them to play their character consistently and logically, with the understanding that sometimes people do things they normally wouldn't, and sometimes people change over time. To...

Though it depends on what types of players I have and how comfortable they are with the concept, sandbox games are my preferred way of running campaigns. This is how I tend to do things: The world continues to turn and things happen regardless of which choices the characters make. Everything...

Liz, let's be honest. Is it on your to-do list for this year? Next year? The year after that? With your programmers working on the market and the web version, are they really going to have time to devote to enabling printing anytime soon? How many programmers work on RealmWorks? Do they...