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You're dealing with a product created by human beings. It's inevitable.

Mearlus, was that an e-mail or phone call? I found the phone customer service rep to be very understanding.

I just got my 3 individual books today, after canceling my gift set order last week. I called and asked them to do that.... the guy hemmed and hawed a bit, then "asked someone", then came back and said he'd cancel the order and give me a $20 promotional discount on my next order. That, plus the...

Familiars

Monstropedia.com. The Iliad. The Odyssey. Metamorphoses. Dante. The Bible. Bulfinch's Mythology. Hans Christian Anderson. Your library (it's free!).

I only did it after I read someone suggest it (this thread? or another?....) What I'm getting out of all this is that I think it depends on who you talk to. Try again!

I just gave up on my boxed set. I had Amazon call me and I explained how I wanted them to send me the 3 individual books, for the same price... the guy (who sounds like he is here in the U.S.!) canceled the boxed set, and gave me a $25.00 "promotional discount" that applied automatically to my...

I had that. Turns out I had the incorrect expiration date entered, by one digit.

Why would I want to "think critically" about a game when I could be playing it? That's when it ceases to be fun.

Ditto ... i also got apologies for the revoked promotional discount. They say it will be refunded after the purchase.... but I'm not letting this go, as my purchase still hasn't shipped. Oh, I'm getting my discount....

Amen, brother! And god forbid you actually ASK them to take time out of their personal conversations to ring up your purchase.

Try here

I have a gift set and PHB, on pre-order since March, and today is my estimated shipping date. What happened today is: the PHB has shifted to "shipping soon" and the gift set is still "not yet shipped." And my pre-order discount is gone.... I promptly e-mailed them to complain about that. I am...

'm a huge fan of the mushroom men :D

I thought it was one of the Chrises DMing this one? EDIT: It's Chris Perkins

I'm thinking the mat and dice were extras from D&D Game Day. Were the dice black and kinda swirly? Was the mat a dungeon on one side and snowy "Hailstorm Tower" on the other? Just curious.

Isn't that too close to Everquest's Norrath?

I threw a game day at a local bookstore's community room and no one showed up! But I plan to take the kit to a local gaming con next weekend. I had signed up when it appeared no local game stores were hosting D&D Game Day, but then ... they did. I got to teach 4E to my son and we had fun...

You mean the Gnome, Bard, Druid, Sorcerer and Barbarian entries aren't written on the inside of the box?

But it blows because it's not like we just ordered, we pre-ordered quite a ways back. Still, I'm paying just $75 U.S. for the gift set and a PHB for my son..... just have to wait a little while.