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To finish this up with a "long story short" - Wizards eventually sent me a replacement set along with a slightly damaged copy of the deluxe "Ghosts of Saltmarsh", even after I finally got in contact with someone again and repeatedly asked for a refund instead of them shipping somethig before...

Unfortunately, after a week+ has now passed with no further word from Mike or WotC support (I did ping him on 12/2 to what he'd heard, but only got a short "nothing yet - hope to hear something soon" in reply), I've thrown in the towel. After an email asking for a refund rather than a...

So, for a recent anniversary, my wife wanted to surprise me with a set of these (normally these would be way too pricey, but we had a sudden windfall and my wife wanted to get me something I'd never spring for normally,). Unfortunately, we've been greatly dissatisfied with both the product and...