Understood. It's a bit baffling. I think the "fixes" are really right there in front of them, but likely for perceived business reasons, they're stuck in a loop many businesses find themselves in, where they think they have to continue churning out new products to maintain sales.
Like restaurants that keep adding things to the menu because the marketing of those new dishes drives more foot traffic.
It's a common, albeit flawed, business model, and usually, eventually leads to a brand revamp where the restaurant drops all but half a dozen of their most popular things from the menu.
IMO, as made evident by games like Shadowdark and other effectively lite D&D clones, people today want simpler, quicker gameplay. More people actually want fewer rules, not more. The market is telling us this.