I think Ward has some valid points, namely in regards to sloppy critique writing, unquantified points, and reviews done without playtesting.
But then, I think he undermines the point of his rebuttal by his very attitude. Hmm, a lightbulb joke about all reviewers. Nice way to lump everyone together while he complains about someone saying "products from this company are typically poor".
I think he needs to realize that while the medium we're interested in is worthwhile and very creative, it is also very counter-culture. There are plenty of paid book reviewers, movie reviewers, etc. We don't really have that luxury in our medium. Just because some of our reviewers don't get paid to do this doesn't mean their opinions are any less valid. They're spending their time to review this material, something just as important to me.
You'd think in the time of Open-Content where anyone can start up and publish, smaller companies like Fast Forward would be more favorable to independant reviewers...