I read the blog and it was funny as hell, at least the way you expressed it was great.
There should be a list or stars next to publishers names that are good at getting the job done. Something like how ebay has it. I think that would help out alot of publishers looking for freelancers and freelancers considering working for publishers. I think that would helpful. Of course word of mouth works quit well. I sure will not be doing business with them. and the funny thing is they are selling the product John did. I just hope he gets paid for his work!
The new EN Marketplace is designed to do just that!