Can't withdraw money from ENGS account

[Cheiromancer]

There's 74.92 in there, and when I try to withdraw it, I can't. It says money has been withdrawn, but the account balance stays 74.92.

How do I get access to this money to use for the $1 sale?

 

[Morrus]

Do it for one cent less. There's a weird thing in the PayPal reporting where it rounds up to the next cent - so you actually end up trying to withdraw a cent more than you actually have (because PayPal is reporting you as having one cent more) and it fails.

If you try it at a cent less, it should work fine.

 

[Cheiromancer]

I had actually tried for $2 less. Because of the handling fee. Maybe I'll try for $2.01 less.

Nope. It stays at 74.92. And nothing shows up at paypal.

I deposited the money only about 5 weeks ago- maybe you could issue a refund instead?

 

[Morrus]

I've emailed Chris on your behalf.

 

[Cheiromancer]

Thanks!

 

[Cheiromancer]

I hope it will be fixed by Friday- the last day of the $1 PDF sale.

 

[Cheiromancer]

Still nothing. I don't have a verified paypal account- for me that would require a U.S. bank account, which I don't have. It's linked to my credit card. Would that make a difference? Maybe I can only send money, but not receive any?

 

[Cheiromancer]

I hate to be a pain, but I don't want to just say good-bye to the money I had on deposit. Could anyone give me an update on how close we are to a resolution of this issue?

 

[TheLe]

I hate to be a pain, but I don't want to just say good-bye to the money I had on deposit. Could anyone give me an update on how close we are to a resolution of this issue?

Stilll nothing I am afraid. We publishers have been bringing it up daily, but still no word. Some of us have hundreds of dollars waiting to be withdrawn.

`Le

 

[Cheiromancer]

Thanks for letting me know that. I think I would have been more comfortable thinking it was a quirk with my account, though. But truth is better than false comfort, I think.