A note from our customer support specialist Dustin, about our Critical Role-induced sales explosion and subsequent shipping delays in August:
"Since our North American shipper dropped the shoggoth so to speak we want to make amends regardless of whether your specific order was delayed or not ...we take care of our tribe. So, everyone who made an order directly at Chaosium.com in the month of August is getting a special reward because there is a good (sucky) chance that your order was delayed. We hate this. You deserve better than that."
TLDR - due to Critical Role's Shadow of the Crystal Palace, our North American fulfilment warehouse had a tsunami of orders wash over them, and looked up to see R’lyeh give them no solace. Here's what we're doing to make amends for the shipping delays: everyone who ordered a physical product directly from Chaosium.com in August either gets a free PDF of Alone Against the Dark or a $10 discount coupon.
More details from Dustin at the link:
A note from Dustin II: August was crazy, and here's what we're doing for you to say thanks for your patience
"Since our North American shipper dropped the shoggoth so to speak we want to make amends regardless of whether your specific order was delayed or not ...we take care of our tribe. So, everyone who made an order directly at Chaosium.com in the month of August is getting a special reward because there is a good (sucky) chance that your order was delayed. We hate this. You deserve better than that."
TLDR - due to Critical Role's Shadow of the Crystal Palace, our North American fulfilment warehouse had a tsunami of orders wash over them, and looked up to see R’lyeh give them no solace. Here's what we're doing to make amends for the shipping delays: everyone who ordered a physical product directly from Chaosium.com in August either gets a free PDF of Alone Against the Dark or a $10 discount coupon.
More details from Dustin at the link:
A note from Dustin II: August was crazy, and here's what we're doing for you to say thanks for your patience
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