Ferret said:
Okay, this probably should be asked in the Software forum, where someone who knew the right terms to make this very, very clear would make it very, very clear, but it's not, so I'll muddle through.
Start up PCGen.
That first screen you see when you start up PCGen, before clicking on any of the fun tabs, is the "Pick Your Source Material" screen. The first thing you must do is (surprise) pick some source material.
The material is arranged in a tree. The first level of the tree is the Publisher level. "Wizards of the Coast" is an option here. Click it -- actually not it, but the little circle-with-a-stick thing to its left.
You ought to see a sub-level with names like "Core", "Forgotten Realms", etc. You might only have "Core" and "Suppliments". In either case, double-click on "Core". Note how you now can see at least one entry looking like "WotC - DnD Core Rules ..." on the right half of the screen, above the button marked "Load".
Click the button marked "Load". Now check out the File menu -- "New" ought to be enabled!
I hope this has been helpful.
-- Nifft