Having a problem with uploading pics

[Rel]

Maybe it's just me but I'm having a problem with the uploading of pictures. I click on the "Manage Attachments" button and get the window for that and it lets me hunt down the file but when I press the "Upload" button that window goes white and says "Done" at the bottom. Then nothing else happens and the pic never gets attached.

Is this problem unique to me?

 

[Henry]

Hey Rel,

Check your thread again - I uploaded an earlier picture you sent me. As a test, try saving that one to disk, and uploading it again in another post. If it works, then we know you can upload, and it may be something about the pic's filesize or extension. If it doesn't, then it may be some kind of permission problem.

 

[Rel]

Henry, thanks for posting that pic for me. I've got to run do a job but I'll experiment when I get home this afternoon.

Thanks again for the help.

 

[Rel]

Hmm, well the pic was a bit large at 111kb so I downsized it a bit. Now it weighs in at about 71kb. Lets see if this works.

Nope.

Now at 44kb

Still no.

Now downloading the pic from Henry's post and attaching it...and that worked...

Ok so there must be some kind of extension problem. But both show up on my computer as JPEGs. Any ideas anybody?

 

[Endur]

I have the same problem.

Is this problem unique to me?

 

[Darkness]

Hey Rel and Endur, if you e-mail me a .jpg that doesn't work for you, maybe I can figure out what the problem is. Can't hurt to try, right?

 

[Darkness]

Ok, got the pic.

Now let's see...

First try: Attaching pic as is (98 kb). Result - failed, blank page.

Second try: Turning it into a .zip archive (96.5 kb) before attaching. Result - successful.

Third try: Attaching three other .jpg files (10.6, 80.6 and 166 kb). Result - all successful.

Fourth try: Saving it as a .jpg of a different quality (164 kb) in photoshop before attaching. Result - failed, blank page.

Fifth try: Pasting it into a blank file with photoshop (88 kb), which is then attached. Result - successful.

I also tried attaching it with minimal changes (uploading a copy rather than the original file, changing the title) but, as expected, these didn't help.


Ok, so if you turn it into a .zip archive, it works. Thus, I recommend doing that if you run into attaching problems of this sort.

 

[Michael Morris]

I'm starting to think there's a server side setting that's restricting outgoing page sizes. Larger image files have been - problematic, and so have story hours. It's consitenly happening right around the 100 k mark.

 

[Piratecat]

That would make sense, Michael. I'll note that I can't open up the thumbnail image posted above. It's also happening with search results. . . too many results, and it dumps to white screen.

 

[Rel]

That would make sense, Michael. I'll note that I can't open up the thumbnail image posted above. It's also happening with search results. . . too many results, and it dumps to white screen.

I noticed earlier that I couldn't open the thumbnail after I posted that but I hadn't had the time to go back and experiment. Hopefully there are just some shoestrings that aren't tied somewhere in the server.