HELP!!!

[Xilo]

Hi there...

my brother has been trying to update his account to use his new hotmail address as he is between ISPs. He changed his email address, and since then has been unable to post. We're assuming that his new email address hasn't been authorised, but he hasn't recieved any emails about it. He tried to create a new account with his work email address, but never recieved an email there either. He also emailed morrus but hasn't heard back...

His user name is olive. Is there anyway that he can be authorised manually by an admin or moderator? do you need to to add his email address to this message?

thanks...

 

[Morrus]

I can fix it, but I'm not sure what email address to send his password to.

 

[Xilo]

send it to the email address which is currentlly there...

baricade@hotmail.com

 

[Xilo]

can some one help my poor poor brother? will no one help the widows son? or something?

 

[XCorvis]

If Morrus can't help him, then he can't be helped.

 

[Psionicist]

Psionicist can.

Go here http://www.enworld.org/messageboards/register.php?s=&action=requestemail and enter the email you used to register. You will now get that registration email.

 

[Xilo]

he's tried that and it didn't work...

but he'll try again.

any other ideas anyone?

 

[Xilo]

well he tried sign that link and then checked his hotmail 4 hours later...and no email. so he tried his old email with the link and there was 'no record' of it...

so what should he do?!?!?

 

[LeeCHeSSS]

Disable the spam filters on his hotmail account, and THEN click on the link Psionicist gave.

 

[thatdarncat]

it's possible that the mail server that the boards use has gone down again. I'll go kick it around a bit and see if I can convince it to work.