So what is the defining difference between Paizo and the rest?
Come on, I've given my thoughts clearly and straight. So what, in your opinion is it that make Paizo so successful that they have taken the number 2 spot as the best selling RPG company?
What is it that the others aren't doing, that they should be doing?
It can't be quality, others are doing that, so it has to be something else.
Fantasy Flight. They have hands down the best customer support in the industry.
Loose a component for one of their games? They replace it.
Have a damaged collector's edition slipcase? They replaced it.
And I'm in Sweden, on another continent. I have found FFG customer service to be leagues better than Paizo's, and Paizo's is still one of the best in the business. Just not the best.
Also, Chaosium is tight with the fan base. And Open Design ... the fan base is part of the design process. Can't get much more in tune than that.
I think you are right about one thing. We're going to have to agree to disagree.
Are you being purposefully obtuse or not reading my posts... I think a combination of overall quality in all areas is the key to Paizo's success...
And since we are calling poarticular companies out, here's an example... while pretty, the books in FFG's new WFRPG 3e are flimsy and of poor quality, also the amount of actual game and world info you get for the amount of money is poor. I don't see reps from Chaosium or FFG coming to gaming forums they don't own and chatting with fans... Hey look, there's James Jacobs above me now posting on a site other than paizo.com with gamers.