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Message: <blockquote data-quote="Jardel" data-source="post: 2561095">Honestly, I don't remember. Which is fine since the technical difficulties experiences with iChat two years ago are not the topic of conversation.If you want to use Cheetah Chat to avoid the top frame you are quite welcome, I have never proposed otherwise.  What I have stated is that the top frame function is a commonly used feature, and hence desirable to retain.  If you don't use it then this shouldn't bother you, all you need to do is include in your list of Pros and Cons a statement like: "I am not bothered by the lack of top frame as I use Cheetachat and have not seen the top frame in years."I believe I posted that myself at some stage on the old boards back when I used Cheetah because I had a firewall the plugin found disagreeable.There we go with the exagerrating everything to critical again.  Please note the topic of discussion is whether it is desirable to roleplay under the new chat, not whether it is possible to roleplay on the new chat.  Nobody has disputed that it is possible, however many people have expressed that their experience to date makes roleplaying in the software unenjoyable and hence undesirable.Then perhaps you should allow her to ask the questions which are a direct response to her statement that she wants us to know exactly what will and won't be happening so that we can make decisions.  Alternatively you may wish to consider posting about the features you enjoy, or send Mel a private message thanking her for her work, or send a Hallmark card to Wizards HQ addressed to Mel of Wizards Online Community.Better yet you might want to start trying to convince people to use the new chat software as much as possible.Customers come and go in any business, when more customers come than go then you make greater profits, when more customers go than come your profits shrink.  The reason Wizards has this community set up is not out of some philanthropist desire to spread love and good will to the world, but because it is one of the best forms of promotion of thier products.  Hence they have a vested interest in keeping as many people here as possible.You are correct in your assumption and yes, the greater the differences between what Sales promises and what Tech delivers the more likely the company is to return it or switch to another service.  Its unlikely it will be sent back or replaced for having a minor difference, but we recently rejected the latest version of some software in favour of keeping the older because the new software, while more up to date and flashy, didn't fulfill our requirements. Another forum which I happen to be a moderator at changed servers three times in three months because the companies they were hiring were failing to provide services promised.That's how business works, if you don't get what you need to do your business you don't stay in business.No. My proposal is I would prefer we keep it because its interface is more suitable for online roleplaying, and according to the company that currently owns the copyright it is still supported.  I propose the notion that we need to update it because there's something newer available is silly.Did I say that? Let me check.No. No. What I said was that the company tells me that at this time they do support the software. Now it is possible they stopped providing support at one stage and changed their minds, it's possible they claim to provide support but the support they provide is mediocre at best, there are a world of possiblities and I'm sure if there's something I'm not seeing Mel will happily explain this point further without assuming I or anyone else is a liar based on assumptions from second hand information.You do that then. I personally will continue to examine the situation from as many angles and with as much information as possible.Actually I would argue the customisation of said chat rooms indicates they are still supported, since usually customising without support is a hellish task for the most part.Furthermore, the decline of use of a service does not mean it is no longer supported or, more to the point, no longer useful.  Typewriters are no longer commonplace, however there are still companies making them, still technicians who will repair them and still law firms in the central New York area who use them in preference to or sometimes alongside computers.  Why? Because they still type up great letters and nobody can hack a typewriter and steal information out of it and they already had a safe to lock documents in.It is considered polite to apologize when you hastily and publically accuse someone of being a liar or incompetent on hearsay.So everyone who hasn't individually earned sufficient respect from you is inconsequential to the community?  I think you should review your idea of what a community is and how it attracts these new people you are expecting to replace the old.Let me check it again...Well lets see, I'm practically a dinosaur in terms of the community, my member ship here spans back almost as far as the use of the current chat software on the site.  I'm also older than the "average" member (coincidence? I think not).So when you refer to the "older crew" its includes me whether you like it later or not.  So like it or not you stated that whether I stay or is "basically meaningless" based on nothing more than either my age or the duration of my membership.I'm part of the old crew, the comment applies to me, it is that simple.No. I don't feel sorry for asking Mel the questions that her answering will provide me and others the information she says she wants us to have. I don't feel sorry for saying I don't like something I don't like.  Complaints are as necessary to the provision of good service as compliments are, if we don't tell them what we don't like, they can't fix it.In order for Mel to provide the full set of facts, she needs the full set of facts.  In order to add anything to her list of things to do, she needs us to tell her we want them done.  It's that simple.</blockquote>

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