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<blockquote data-quote="Mark" data-source="post: 2085330" data-attributes="member: 5">I tell ya, I'm a bit disappointed here at the outcome of my efforts.&nbsp; I'm very sorry that email problems have made it nigh impossible for this to be resolved with Alzrius, but I'm even further disappointed that it makes it appear as if I have dropped the ball somehow.&nbsp; I'm also disappointed that Vigwyn the Unruly is generalizing about the Publishers that pledged support (and further still suggesting EN World has any significant ability to get a very few errant publishers to hold up their own ends regarding their pledged support).For my part, I sent out about 400 emails to EVERYONE who donated.&nbsp; Of those that responded (about 75 did not, and I assume they simply don't use PDFs), they were offered a couple of choices of, what I thought to be, some excellent prizes.&nbsp; A couple of dozen others then dropped from responding, I assume because they were non-PDF users who, perhaps, didn't realize up to that point that PDF prizes were what I had been offering.&nbsp; So, all told, I delivered about 300 prize packages to EN World Server Drive supporters...a project that also racked up dozens of hours of work and follow up on my own part, of which I didn't regret a single moment.And yet, because of an email difficulty with one very, vocal supporter, it might appear that I simply am slacking off in my support.&nbsp; Further, someone else who DID receive a prize from me is putting it forth that they have been generally ignored when I know that I spent time and several emails getting them set up with a prize download of their choosing.So, come on, guys.&nbsp; If things haven't worked out perfectly, I think I can speak for most publishers in saying, &quot;I apologize&quot; but there's really no need to harrangue people individually or collectively when there are obviously some problems beyond our control and some issues that are perhaps never going to be resolved.While I appreciate that it's nice to get some prizes when they've been promised to you, and certainly they are deserved, it really shouldn't be the focus of this great effort and achievement.&nbsp; I'm glad to see some others taking the high road and saying pretty much this very thing, as well.</blockquote>

[QUOTE="Mark, post: 2085330, member: 5"] I tell ya, I'm a bit disappointed here at the outcome of my efforts. I'm very sorry that email problems have made it nigh impossible for this to be resolved with Alzrius, but I'm even further disappointed that it makes it appear as if I have dropped the ball somehow. I'm also disappointed that Vigwyn the Unruly is generalizing about the Publishers that pledged support (and further still suggesting EN World has any significant ability to get a very few errant publishers to hold up their own ends regarding their pledged support). For my part, I sent out about 400 emails to EVERYONE who donated. Of those that responded (about 75 did not, and I assume they simply don't use PDFs), they were offered a couple of choices of, what I thought to be, some excellent prizes. A couple of dozen others then dropped from responding, I assume because they were non-PDF users who, perhaps, didn't realize up to that point that PDF prizes were what I had been offering. So, all told, I delivered about 300 prize packages to EN World Server Drive supporters...a project that also racked up dozens of hours of work and follow up on my own part, of which I didn't regret a single moment. And yet, because of an email difficulty with one very, vocal supporter, it might appear that I simply am slacking off in my support. Further, someone else who DID receive a prize from me is putting it forth that they have been generally ignored when I know that I spent time and several emails getting them set up with a prize download of their choosing. So, come on, guys. If things haven't worked out perfectly, I think I can speak for most publishers in saying, "I apologize" but there's really no need to harrangue people individually or collectively when there are obviously some problems beyond our control and some issues that are perhaps never going to be resolved. While I appreciate that it's nice to get some prizes when they've been promised to you, and certainly they are deserved, it really shouldn't be the focus of this great effort and achievement. I'm glad to see some others taking the high road and saying pretty much this very thing, as well. [/QUOTE]

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