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Message: <blockquote data-quote="The_Baldman" data-source="post: 4432419" data-attributes="member: 15080">they were not limited to 20-30 a day. That Sunday I was bringing down every extra FRCS I could find that I had not handed out to my judges (which I handed out over 200 of them to my workers Saturday night). I told them I could probably scrape up 20-30 extra ones which would not last very long versus the demand but it was at least another 20-30 happy people. I am not defending some of what was said. Certain tones are inexcusable from a customer service position. Just please keep in mind the crap they have to put up with. I saw it a few times and it's why I don't do those types of jobs (or if I did I wouldn't be doing them very long LOL). By the time you ask them about the FRCS they've probably been asked that a few hundred times. Most of those by people probably being a little less polite then you. Their answer is still not acceptable but I can totally understand how they could get to that point.As to the line and 10am selling it's due to other vendors from my understanding. In past years (and heck this year) they send their lackeys over to line-up before the room opens. They then buy the stuff and haul it back to resell from their booth. "Look what we have. Wotc is out but get yours here". Some vendor's were buying DM's screens in the VIG session on Thursday in 10 packs before they were stopped. They want to sell the product to the fans not to another vendor who can then charge them extra for it or make them look bad.</blockquote>

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