GenCon is over and your returning home. Before the memories fade share your stories, who you met, games you played, stuff you bought, etc... Include links to any pics too...
I noticed this too. Couple that with the fact that they were jammed in the far back corner, and also the fact that I didn't see any 4e adverts really anywhere. Seemed odd considering that this is the year of the new edition.WotC's booth in the dealer hall was smaller this year, and it seemed like a tomb in terms of buzz, crowd, and the general sense of apathy I got from the whole thing. Looked like they reused many of the same props and setup from last year (including bangs and marks from shipping). Not sure what was going on there, but it wasn't a positive sign. No buzz to speak of regarding the DDI either. Maybe I was missing something major, but it was like they wanted to pull a jedi mind trick about that whole thing.
Wow. That's appalling. I would've gone nuts there and then, right in his face. Did you get his name? Was he wearing a namebadge? Failing that, hopefully someone at WotC will read this and knows who was working the booth at 2pm Saturday.I had the single worst customer service experience that I have ever had in all the years I’ve been attending cons. Wizards of the Coast booth. Early Saturday afternoon, about 2 PM-ish. I strolled up to the counter ->
Me: “Excuse me…”
Booth Guy: <Looks through me, doesn’t respond>
Booth Guy: “Sigh” (No, he literally sighed. Seriously)
Booth Guy: “Can I help you?” (spoken in a tone of voice more appropriate for saying “Bite me and die screaming, maggot fan boy.”)
Me: “Can I get a copy of the Forgotten Realms Campaign Guide and the DM’s Screen, please?” (trying to stay polite but inwardly taken aback)
Booth Guy: “Read my lips – SOLD. OUT. FOR. THE. CON. Got it? Next.” (spoken in loud and clipped tones, and if anything, managing even more hostility than his prior sentence)
Me: “…” (a little stunned at the level of rudeness)
Booth Guy: (noticing I’m still there) “Was I unclear, sir?”
Me: “No. Not at all. Good day.” (cold, but still polite as I walk off)
Three words that works with people like that: "Your superior, now!"Wow. That's appalling. I would've gone nuts there and then, right in his face. Did you get his name? Was he wearing a namebadge? Failing that, hopefully someone at WotC will read this and knows who was working the booth at 2pm Saturday.
[Edit - ah, reading the remainder of your post, I see you didn't get his name. That's a shame.]