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Message: <blockquote data-quote="Psion" data-source="post: 334122" data-attributes="member: 172">I had problems as well, but he eventually did deliver.I ordered something a few months back and he sent me the wrong product for one book (order Stronghold Builders, got Faiths & Pantheons)The next order I made took forever.When it did arrive, one product was missing from the order. I sent him a request to cancel my order for that product (since it took so long to receive, I had received a copy as part of the ENnies evaluation in the meantime). He didn't cancel it and sent it along despite my request.I understand his family situation is difficult and I sympathise with him and for that reason I tried to be patient. However, after seeing how frequently he posts over at nutkinland, it's obvious to me that not every ounce of his time is consumed by his family problems. Whatever his problems are, I think I gave him plenty of chances to live up to his professional obligations, and after three stikes, I am afraid he's out. There are other online game stores out there. I am giving the ENWorld/RPGShop store a try for my latest order.</blockquote>