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Message: <blockquote data-quote="Banshee16" data-source="post: 2357050" data-attributes="member: 7883">Well, I'm not so sure about the service industry thing.  It's part of the service industry that you're supposed to give, well, good service.  If somebody's so bored that they're rude to customers, they should really find another job.I also don't get the whole thing with figuring that just because somebody's in the service industry, and is getting minimum wage, they shouldn't work hard.  When I was in retail, many of the employees just didn't care.  They weren't making much, and figured they'd do a job like they weren't making much.  That's rude to the customers, and disrespectful to the coworkers who are actually trying to accomplish something.At the same time, customers can be incredibly rude.  I remember a few instances where rather rude shoppers berated staff, leaving them in tears, or on the verge of tears.  In many of these cases, the customer was actually in the wrong in the first place, but were taking advantage of the fact that the employee couldn't really do anything, for fear of losing their job.  Luckily, the last time I saw this happen, the manager on duty saw it happen, and told the customer to apologize, then kicked  him out of the store, and said that if he ever returned, the police would be called.My girlfriend and I went into a store in Quebec a few months ago.  I'm bilingual, but she's English only.  We split up, and she went into a clothing store.  A saleswoman/salesgirl came up to offer assistance, in French only.  My girlfriend pointed out she doesn't speak French, and instead of seeking another employee who spoke English, the woman just turned her back on her and walked away.  That really, really annoys me, as I find it just ignorant.I agree with the "being nice possibly getting one into trouble" thing.  I remember in my last year in University, it was the 22nd or 23rd of December, right after exams finished.  Local campus pub, one of the patrons, a student, starts getting rowdy.  Owner tries to get him to leave, but is an old man, and the student wouldn't go.  Another student got up to help the owner make the first guy leave.....and the first guy pulls a knife and stabs the student that was trying to help in the heart, and killed him.  For trying to help an older shop-keeper.  Two days before Christmas.  I remember reading about it in the local paper..it was horribly sad.During the ice storm back in '97, they were distributing generators to some of the older people in our community so they could have some power.  And people were *stealing* them from people's homes and selling them off to the highest bidder.Banshee</blockquote>

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