rycanada's endless connection saga

[Ry]

OK, this is really starting to bug me.

Cyberstreet is blocking my IP from accessing EN World (or circvsmaximvs, or the cyberstreet homepage, so it looks like cyberstreet is blocking me entirely).

This is true for others who have my ISP (Rogers Cable Internet Services) in my area (Richmond Hill, Ontario, Canada).

The only way I was able to get to this page was through a free proxy, thanks to the help of people at RPG.net (some of whom have the same problem from Australia).

They told me that no amount of talking to Cyberstreet will get cyberstreet to resolve this problem. I was hoping that perhaps this wouldn't be the case if one of their clients was doing the talking.

I am a community supporter; it's not right that I can't get to the community. There are others who are in my situation that don't have a workaround - and btw, my workaround really sucks (slow, and nothing displays quite right).

I'm not mad at anyone at EN World, but if someone could channel my frustration over to Cyberstreet and get them to fix this problem, I would be so much happier.

 

[Khuxan]

I'm one of the Australians who was affected last year - I just used Anonymouse.org. It was annoying, but not that big a deal.

 

[Ry]

I'm one of the Australians who was affected last year - I just used Anonymouse.org. It was annoying, but not that big a deal.

I feel like it's a big deal because I pay money to help keep this site going. It matters to me.

And then there's the point that I thought the website had crashed just as WotC dropped Dragon and Dungeon, which I'm pretty upset about. It was like 2 days before I realized EN World was still available.

 

[Morrus]

The thing is, Cyberstreet isn't blocking anything. We've talked to them about it, and it's nothing they're doing. Like with the Australia problem, the issue lies elsewhere.

 

[Ry]

Well.. grr... but I guess there's nothing I can do but lie about like rat #2.

 

[LightPhoenix]

Well.. grr... but I guess there's nothing I can do but lie about like rat #2.

I don't know if I'll be any help, but if you feel like humoring me...

If you're running Windows, go to the Start menu, select Run, and in the box type "cmd", without the quotation marks. Then type, again without quotation marks, "tracert enworld.org". If you could post that here, it may give some clue as to where the blockage is happening.

 

[Ry]

Will do as soon as I get home.

 

[Ry]

The results:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Ryan Stoughton>tracert enworld.org

Tracing route to enworld.org [65.127.163.19]
over a maximum of 30 hops:

1 7 ms 8 ms 5 ms 10.104.188.1
2 7 ms 8 ms 7 ms gw03.mtnk.phub.net.cable.rogers.com [66.185.90.9
7]
3 7 ms 7 ms 12 ms 24.153.4.225
4 7 ms 11 ms 8 ms gw03.ym.phub.net.cable.rogers.com [66.185.83.118
]
5 24 ms 24 ms 23 ms pos-1-0-0.igw01.vaash.phub.net.cable.rogers.com
[66.185.80.190]
6 24 ms 25 ms 24 ms if-15-0.core4.AEQ-Ashburn.teleglobe.net [209.58.
27.33]
7 29 ms 35 ms 25 ms if-0-1.core3.AEQ-Ashburn.teleglobe.net [216.6.51
.13]
8 24 ms 25 ms 23 ms dcp-brdr-01.inet.qwest.net [63.146.26.25]
9 25 ms 23 ms 23 ms dcx-core-01.inet.qwest.net [205.171.251.57]
10 51 ms 51 ms 52 ms tpa-core-01.inet.qwest.net [67.14.3.2]
11 124 ms 59 ms 56 ms nap-edge-01.inet.qwest.net [205.171.27.50]
12 64 ms 60 ms 66 ms 65.124.198.234
13 62 ms 63 ms 64 ms 63-144-217-198.cust.neotechus.com [63.144.217.19
8]
14 65 ms 61 ms 69 ms rcarter.cyberstreet.com [65.127.163.19]

Trace complete.

C:\Documents and Settings\Ryan Stoughton>

 

[IronWolf]

The results:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Ryan Stoughton>tracert enworld.org

Tracing route to enworld.org [65.127.163.19]
over a maximum of 30 hops:

1 7 ms 8 ms 5 ms 10.104.188.1
2 7 ms 8 ms 7 ms gw03.mtnk.phub.net.cable.rogers.com [66.185.90.9
7]
3 7 ms 7 ms 12 ms 24.153.4.225
4 7 ms 11 ms 8 ms gw03.ym.phub.net.cable.rogers.com [66.185.83.118
]
5 24 ms 24 ms 23 ms pos-1-0-0.igw01.vaash.phub.net.cable.rogers.com
[66.185.80.190]
6 24 ms 25 ms 24 ms if-15-0.core4.AEQ-Ashburn.teleglobe.net [209.58.
27.33]
7 29 ms 35 ms 25 ms if-0-1.core3.AEQ-Ashburn.teleglobe.net [216.6.51
.13]
8 24 ms 25 ms 23 ms dcp-brdr-01.inet.qwest.net [63.146.26.25]
9 25 ms 23 ms 23 ms dcx-core-01.inet.qwest.net [205.171.251.57]
10 51 ms 51 ms 52 ms tpa-core-01.inet.qwest.net [67.14.3.2]
11 124 ms 59 ms 56 ms nap-edge-01.inet.qwest.net [205.171.27.50]
12 64 ms 60 ms 66 ms 65.124.198.234
13 62 ms 63 ms 64 ms 63-144-217-198.cust.neotechus.com [63.144.217.19
8]
14 65 ms 61 ms 69 ms rcarter.cyberstreet.com [65.127.163.19]

Trace complete.

That trace made it all the way to the ENWorld server and does not seem to indicate anything blocking your connection. What error message do you get in the browser? Have you tried a different browser?

 

[Ry]

That trace made it all the way to the ENWorld server and does not seem to indicate anything blocking your connection. What error message do you get in the browser? Have you tried a different browser?

Yep. Tried IE, Opera, and Lynx. All of them give the general "currently unavailable" message. I did a scan with Adaware, and another one with trend micro housecall to see if there was some kind of hijack going on, but nothing. Looked at a Hijackthis log and nothing unusual there either.

Here's the message from opera

[sblock]Error!
Network problem

You tried to access the address http://www.enworld.org/, which is currently unavailable. Please make sure that the Web address (URL) is correctly spelled and punctuated, then try reloading the page.
Make sure your Internet connection is active and check whether other applications that rely on the same connection are working.
Check that the setup of any Internet security software is correct and does not interfere with ordinary Web browsing.
If you are behind a firewall on a Local Area Network and think this may be causing problems, talk to your systems administrator.
Try pressing the F12 key on your keyboard and disabling proxy servers, unless you know that you are required to use a proxy to connect to the Internet. Reload the page.
Need help?
Open the Opera Help.
Go to Opera's on-line support desk.[/sblock]

and IE's

[sblock]
We can't find "www.enworld.org"

You can try again by typing the URL in the address bar above.
Or, search the Web:

Go to MSN Search to see complete results for "www.enworld.org".

Popular Searches


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