rycanada's endless connection saga

[LightPhoenix]

Have you tried the other things I mentioned?

Specifically, I'm interested in the possibility of connectivity using Safe Mode. If you can connect there, that will narrow what the problem is down significantly.

 

[Ry]

I will try that when I get home tonight; I had to run off to a gamer social yesterday.

 

[Ry]

In Safe mode w. Networking (windows XP):

Can ping, nslookup, and tracert to www.enworld.org successfuly as before.

Can't connect via telnet, opera, or IE, with the usual messages.

 

[Ry]

Does this reveal anything?

 

[LightPhoenix]

Does this reveal anything?

Yes, and no.

You're not the only one having this problem... it seems Mouseferatu is having problems accessing the site as well, and he seems to be having the same symptoms as you - able to traceroute and ping, but not access the site.

I think, right now, your only option is to call Cyberstreet and ask if your IP has been banned. Honestly, I can't think of anything else that it might be, though it is a little odd that they would only ban port 80 traffic. Also, contact your internet provider and see if they're blocking traffic.

 

[Piratecat]

Mouseferatu started having problems yesterday morning, when our service was disrupted for a few hours. Any thoughts on that?

 

[IronWolf]

Mouseferatu started having problems yesterday morning, when our service was disrupted for a few hours. Any thoughts on that?

Both Rycanada and Mouseferatu were able to ping www.enworld.org. That means the routing portion between them and the EN World server is working. The issue we saw with the Australian issues was that even pings and traceroutes were not working. They would die on the neotechus network (and their support email alias bounced).

In rycanada's case, he couldn't get to cyberstreet's site either, making me think it isn't even something on the EN World itself causing the issue. Something is filtering their traffic higher up in the stack. It is possible that something higher up is something on Cyberstreet's network. At this point it is certainly worth a conversation with them, just to find out if they do any application level filtering on their network.

 

[IronWolf]

And just out of curiosity can someone that is having trouble try this:

telnet www.enworld.org 110

If you see an OK displayed, just type QUIT to drop that connection.

 

[Piratecat]

I've passed this on to Ari via his blog.

 

[Ry]

tried telnet www.enworld.org 110,

could not connect on port 110.