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<blockquote data-quote="kalani" data-source="post: 6743524" data-attributes="member: 88085"><p>We are not employees. We are volunteers. Someone who volunteers at the Animal shelter is not an employee either, nor is someone who volunteers at a fundraising event. Despite public opinion to the contrary, there is a major legal distinction between an employee and a volunteer, the least of which includes employee rights.</p><p></p><p>As far as the admin's being dismissive, or throwing idea's into the "trash" is concerned: I beg to differ. When it is something that we (the campaign staff) have any measure of control over, it is discussed. More often than not, this results in some action being taken on our part, such as the following examples:</p><p></p><ul> <li data-xf-list-type="ul"><strong>Ruling Change (Crafting Healing Potions):</strong> Crafting healing potions was illegal in season 1. This was changed in season 2 due to player feedback.</li> <li data-xf-list-type="ul"><strong>Ruling Change (Summoned Creatures):</strong> Originally, characters were limited to the allowed rules (PHB/MM Appendix A). This resulted in numerous spells having zero options. In response to player feedback, this ruling was amended to allow the DM Basic Rules (or MM if necessary), if no legal targets were found in the Allowed Rules. Yes, there are a lot of people unhappy about how conservative the amended ruling is, however it is less restrictive than the original rule (as written in the ALPG)</li> <li data-xf-list-type="ul"><strong>Rise of Tiamat (Random Treasure & Experience):</strong> In response to player feedback about how unplayable this adventure was in AL when played <em>by the book</em>, the admin's released a FAQ allowing DMs to roll random consumable items and mundane treasure, as well as providing guidance for XP allocation.</li> <li data-xf-list-type="ul"><strong>Out of the Abyss (Random Magic Items):</strong> In response to player feedback, the campaign staff sifted through the book looking for each instance of a random magic item, and issued a FAQ detailing the list of items found in each encounter. Were it not for this list, each instance of a random magic item would be disallowed (as per the ALPG and the Rise of Tiamat FAQ), and the players would earn nothing.</li> </ul><p></p><p>On the other hand, if it is something we have little or no control over, we ask players to give their feedback to customer service. At the same time, we (collectively) forward the feedback up the chain to those who <em>can</em> enact change. Unfortunately, as has been stated by the admins on numerous occasions: Feedback and suggestions provided to WotC by the admin's only count as a single source of feedback (regardless of how many people have given the same feedback). It is primarily for this reason that the admins suggest people to contact customer service directly, as each contact with CS counts as a separate source of feedback - and as such, has a collectively greater chance of resulting in change.</p></blockquote><p></p>
[QUOTE="kalani, post: 6743524, member: 88085"] We are not employees. We are volunteers. Someone who volunteers at the Animal shelter is not an employee either, nor is someone who volunteers at a fundraising event. Despite public opinion to the contrary, there is a major legal distinction between an employee and a volunteer, the least of which includes employee rights. As far as the admin's being dismissive, or throwing idea's into the "trash" is concerned: I beg to differ. When it is something that we (the campaign staff) have any measure of control over, it is discussed. More often than not, this results in some action being taken on our part, such as the following examples: [LIST] [*][B]Ruling Change (Crafting Healing Potions):[/B] Crafting healing potions was illegal in season 1. This was changed in season 2 due to player feedback. [*][B]Ruling Change (Summoned Creatures):[/B] Originally, characters were limited to the allowed rules (PHB/MM Appendix A). This resulted in numerous spells having zero options. In response to player feedback, this ruling was amended to allow the DM Basic Rules (or MM if necessary), if no legal targets were found in the Allowed Rules. Yes, there are a lot of people unhappy about how conservative the amended ruling is, however it is less restrictive than the original rule (as written in the ALPG) [*][B]Rise of Tiamat (Random Treasure & Experience):[/B] In response to player feedback about how unplayable this adventure was in AL when played [I]by the book[/I], the admin's released a FAQ allowing DMs to roll random consumable items and mundane treasure, as well as providing guidance for XP allocation. [*][B]Out of the Abyss (Random Magic Items):[/B] In response to player feedback, the campaign staff sifted through the book looking for each instance of a random magic item, and issued a FAQ detailing the list of items found in each encounter. Were it not for this list, each instance of a random magic item would be disallowed (as per the ALPG and the Rise of Tiamat FAQ), and the players would earn nothing. [/LIST] On the other hand, if it is something we have little or no control over, we ask players to give their feedback to customer service. At the same time, we (collectively) forward the feedback up the chain to those who [I]can[/I] enact change. Unfortunately, as has been stated by the admins on numerous occasions: Feedback and suggestions provided to WotC by the admin's only count as a single source of feedback (regardless of how many people have given the same feedback). It is primarily for this reason that the admins suggest people to contact customer service directly, as each contact with CS counts as a separate source of feedback - and as such, has a collectively greater chance of resulting in change. [/QUOTE]
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