The lad takes a deep breath and steadies himself before speaking again.
"I... I saw somebody there when I climbed up, but I don't know who or what it was, because its back was turned towards me."
He thinks for a moment, and then continues, "but it had a red cloack, and I'm sure it was bigger than I am."
Durban
By your assesment, miss Chendra propably could've fitted through the broken window, but in that case somebody would've had to push or, more likely, pull her through to force her.
Khim's voice comes clear to your mind. I saw her walking to the dressing room, taking off her dress while doing so. She propably was heading to take a bath.