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Message: <blockquote data-quote="TheAuldGrump" data-source="post: 5262307" data-attributes="member: 6957">Morrus - it is quite likely that the reasons people don't subscribe are the same reasons people don't stay subscribed. If they do not feel that the material they are paying for is worth the $3 a month then they pull their subscription. Heck, some may register for a month, grab what they want, then unsubscribe.If they find PayPal annoying then it will keep annoying them every month. (A feeling that kept me from subscribing for years - PayPal had a bill that kept appearing on my account, every freakin' month, and neither the people who were getting the money or I was able to stop it. I'd contact PayPal, they'd refund the money, it would reappear the next month. Rinse & Repeat. Eventually PayPal just ended up deleting the transaction and swallowing the cost themselves.)If folks aren't enjoying the forums as much as they used to, they are going to opt out. It does feel more factionalized than when I first started posting, 4e, the liking or disliking of, still remains a polarizing factor. I skip a lot of threads because they are about 4e, or start reading, then lose interest when it turns out to be 4e. (I wish folks would label 4e threads accordingly. Most do, but the exceptions linger in the mind.)Offer both subscription models, monthly and annual. I actually prefer monthly, as long as I don't get multi-billed.How many of those cancellations were being billed multiple times a month? I was, and I have seen posts by a few others. Putting in some sort of check for that might be a good idea. I had paid for a year's worth of subscription time in four months before I even noticed it. Some folks may cancel their subscription and mutter 'well, I'm never doing business with them ever again'.The Auld Grump</blockquote>

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