No less unsatisfying than spending an hour roleplaying with the BBEG before a fight and getting no bonuses for fighting him. If my hour of roleplaying with a general earned me a +2 bonus to my armies attack, it sounds like I did my job.
This is more the equivalent of handling the BBEG fight with a single die roll and a handwave. If your players don't want to play out the BBEG fight, that's a good way to do it. But if your players want to participate directly in the combat, a more robust system is called for. Similarly, if the players in a group like to participate in leading armies and commanding battles, you may need something with a little more crunch.
I second the War Machine, at least as a starting point. It has enough crunch to be engaging, without being a whole wargame in itself. I've been toying with the idea of designing some kind of system along those lines--fairly abstract, not trying to simulate every advance and retreat, but with enough detail to give the players meaningful decisions to make.
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