What makes a good roll20 product?

I haven't really been happy with my purchases from roll20, but rather then erring grievances, I would like to ask the following:

1. What do you expect from a roll 20 purchase?
2. What is often missing?
3. What do you think is nice, but not necessary?
4. What do you consider the best products on roll20?

Feel free to add any other questions that apply.

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