This sounds bizarre. I've ordered from Auggies many a time without any problems at all. Indeed, the few times there has been an issue, such as a missing or broken mini, Auggie has solved it perfectly.When I asked Auggies for shipping prices to Europe, I got a bizarre answer that he couldn't really say, and that I shouldn't bother to order from him at all. This was a couple of years back.
They usually have an invoice, but very often (almost always), even though I order for 100 bucks, it reads "total value: 10$".This sounds bizarre. I've ordered from Auggies many a time without any problems at all. Indeed, the few times there has been an issue, such as a missing or broken mini, Auggie has solved with perfectly.
Do Troll & Toad put an invoice in the package? This is crucial when it comes to the 'customs lottery'.
When I asked Auggies for shipping prices to Europe, I got a bizarre answer that he couldn't really say, and that I shouldn't bother to order from him at all.
Did you contact Auggies about the missing minis?I had a similar experience, so I gave up trying to order auggies to the UK. I ordered auggies while on holiday in the US once and several minis were missing, for which I was charged, OTOH what I did get was still good value.
Did you contact Auggies about the missing minis?
I've never experienced anything but outstanding customer service from Auggies.
I've also ordered from Auggies (I'm from Germany). I think, I know, what Vicar In A Tutu was referring to:This sounds bizarre. I've ordered from Auggies many a time without any problems at all. Indeed, the few times there has been an issue, such as a missing or broken mini, Auggie has solved it perfectly.