Mustrum_Ridcully
Legend
It doesn't matter if the original poster feels like "whining" or "trolling" or just a little agitated or entirely reasonable. Try to address the concern, in a reasonable manner. If you can't do that, the troll automatically wins, and the non-troll or innocent bystander doesn't get anything useful out of it.Kamikaze Midget said:The former class assumes that someone wants direct constructive help in their game.
This may not always be the case.
When it is, addressing it helps people make their own games better, and that's good.
The latter class is an emotional reaction, more of a criticism. They're not looking for advice, they're looking for an explanation, a justification, something that excuses the action.
This isn't always the case, either.
When it is, addressing it helps figure out what people want in a tabletop game, thus making everyone's games better, and that's good.
On a public message board discussing D&D, you are going to see criticisms, and you're going to have to deal with them constructively, even when they are worded emotionally. It's not just noise. It's not just whining. It's not phrased the best way, but in addressing the post, you hopefully help that person to figure out how to be more constructive with their criticism.
By belittling these remarks, you're just agitating those who post them by trying to make their opinions insignificant.
They're not asking how to FIX the problem.
They're asking why this problem was caused in the first place.
They're just wording it like a jerk.![]()
There are a few people that I might be willing to accuse of trollish behaviour, or at least as constant whiners that can't be helped. But my suggestion is: If you suspect this to be the case, choose any of the following options, as appropriate to the situation at hand.
1) Do not reply to the OP, only to constructive reactions.
2) Do not reply at all.
3) Put the poster on your ignore list. (My personal advice: Wait until you're sure it's the best way. If the poster just had a bad day, you might later miss out something more useful.)
4) Report it to the mods. Take care with this option, and ensure that it's not you that's whining and becoming annoying to the mods.

It can be fun to react differently from time to time, but ensure that it doesn't make things worse.
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On the real topic at hand:
There is only so much rule-zero you can do. if you feel you have to house-rule too much, complaints are warranted. But the poster should be aware that he might be to late to affect the design now, and it might be better to ask for advice how to handle the problem. Or just decide that maybe this edition is not made for him. That's disappointing, but this stuff happens. There are a lot of games out there that are not for everyone.
What I generally can't agree is with people who worry about pure fluff. Aside from the fact that I like most of it (at least what is described in Races & Classes and World & Monsters) and thus don't share their opinion: Fluff is something you change depending on your campaign. I don't think I ever used the Great Wheel prominently, and I definitely had a campaign with different gods then the PHB.
I still like that the core books come with some fluff attached, since it makes it easier for new-comers to get into the game. (In case of 4E, I feel even compelled to use it, despite not being a new-comer to D&D. Do I like the name "Golden Wyverns"? No. Do I like the idea of naming a feat after an organization/tradition/school of thought? Yep, absolutely!)