Why I don't support my LGS

[thalmin]

Now I have seen them get the books faster than a LGS. That has cost my LGS a few sales. Not because I saw it there and bought it, but because I saw it there, went to the LGS, asked about that very book and was told the "it's not out yet" line I have heard at numerous comic and hobby shops. If the store was honest and admitted they did not have it yet, I would have waited. Being lied to sent my business elsewhere on several occasions.

If your distributor is lazy or your shipments are late, do not lie about it. The “it’s not out yet” line worked 20 years ago. Customers know better nowadays.

He may not be lying about it. WotC has street dates that that distributors must follow. They ship to us so we can have products just in time for the announced street date. The book chains and Amazon are also supposed to follow the same street dates, but lately the book trade has released several products early. I guess as a retailer I should always say "That's not scheduled for release yet" and give the release date if I remember it.

 

[MichaelSomething]

I'm the type of person who will hang out in a FLGS for hours on end. I don't have many gaming dollars but they go to my FLGS because I need a place to play in.