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Message: <blockquote data-quote="Treebore" data-source="post: 4743107" data-attributes="member: 10177">Business is perception. We, the customer base, perceive that it is WOTC's fault we no longer have access to PDF's we were planning on one day buying or no longer have access to additional downloads if our house burns down and destroys all our digital copies of PDF's we have already bought. I do not see how RPGNow, or Paizo, is at fault for WOTC's knee jerk and foolish action.We perceive that WOTC is punishing us law abiding customers for the actions of a few thieves. Insinuating we are also some how guilty, since we are being punished.So what matters is that WOTC has once again slapped a segment of their customer base in the face.Guess what? It is our CUSTOMER GIVEN RIGHT to be angry and to quit supporting WOTC.So I personally do not care what rights you think WOTC has, what I care about is my right to be angry and to stop supporting WOTC completely.It seems people have forgotten that companies ultimately answers to their customers. They live and die by the happiness of their customers. I think this may have angered enough of WOTC's customers to actually get them to exercise their right to not support WOTC. Hopefully on a large enough scale to remind and reawaken WOTC to this fact, and show them how badly they have been failing at performing such an important part of business.Hopefully it will then motivate them to get off their collective hind ends and to actively and aggressively make their customers happy.</blockquote>

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