Ahhh, but you're ignoring the number of customers that are gained through piracy, and yes, that does happen quite often.
Got a study to cite showing this? I know it's a common statement, but I've never seen anything to back it up. (I could have just missed it so if you know of one...)
Without one though, it always just kind of sounds like a way to rationalize downloading free books.
Thanee said:
You cannot equate illegal downlads with lost sales, it's simply naive to assume there is a high correlation between those two.
You don't need to coorelate every ilegal download with a lost sale. Going with WoTCs figure of 10:1 lets say we go way low and say just 1 of those 10 was an actual lost sale. So you now had 2 people you were going to sell to, but one of them downloaded it... You just lost 50% of your sales.
Now lets say that those numbers represent thousands of people. So 1000 bought it and then 1000 would have bought it but downloaded it instead. (While 9000 downloaded it but weren't planning to buy it anyway.)
Books were roughly 25 a piece, so that's $25,000 worth of sales you just lost. Think that's insignificant? Go "borrow" that from your company. Or better yet, PM me I'll send you my email and you can paypal me 25k.
That said as a consumer of electronic media, I'm mad about this event. I like PDF books, and the things they allowed me to do. Not having them is a significant annoyance.
I'm not mad at Wizards though. They're just protecting their interests, just like everyone has a right to do. I DO hold them to task, as a customer of theirs, to find something comparable to take the place of PDFs, and to do it quickly.
Really I'm mad at the people who uploaded the books. I think WoTC deserves the money for any of the sales they lost because through WoTC the creative people behind the books, and the people who support the books, get paid for their efforts. (And not just the well known faces, but also the unknowns like the custodial people, the customer service people, and even the people who benefit from the taxes WoTC pays.)
Those people deserve to make money for what they do.
The PDF policy we had for a while with Wizards was AWESOME. I could get an electronic version of the books and all I really had to do was essentially give my word (by putting my name in the pdf) that I wouldn't upload it. Someone did though. That person effectively flipped WoTC the bird, and in the end did to me as well, as now I can't get PDFs. So that guy? THAT GUY I'm mad at. That guy is a word grandma wouldn't like.