Two subscriptions running at the same time?

[Zelligars Apprentice]

Help! I upgraded to a Silver subscription in December, and now I have BOTH the Copper and Silver subscriptions running at the same time! With my account being charged for both! Now, I don't mind giving EN World some extra money (after all, that's why I upgraded, not to mention contributed to the Kickstarter), but this seems excessive to me. Unless that's how it's supposed to work (Silver includes all the benefits of Copper, so you get both)?

Please help!

I would normally send this with a private message, but I don't know how many other people have this problem.

 

[Morrus]

When you bought the second one, you needed to cancel the first. I can't do that from this end - it's all controlled from within your PayPal account. If you got the KS lifetime one, you'll also want to cancel the second one, once the KS one kicks in.

 

[Zelligars Apprentice]

It is done. Thanks, Morrus!