Herobizkit
Adventurer
If there is a psychological or stress-related reason why your player flew off the handle at an in-game disagreement with the DM, that is beyond your ability to adjudicate -- other than possibly hearing his grievances and assuring him that, while what you did was warranted in that particular case, it won't be a common occurrence. The above poster who quoted the example of a biker is pretty much what happened in character as far as I can tell... and while PC's are expected to be the heroes and be the ones to intervene in everything, social situations are a little harsher if dealing with dice alone, and hardly "heroic".
If I were the PC, I would have immediately tried a Bluff check to lie about something relevant to the NPCs to get their attention, and if that worked, I would hope that the DM would give me a retry on the Diplomacy check. The Cleric rolling better than the Bard on his check due to less harsher penalties is mechanically the same as having a Warrior and a Mage rolling an attack, the Warrior missing (perhaps due to the opponent having higher ground), and the Mage hitting (because he's on the same ground as the opponent). It's an awkward sentence, but I hope you get the idea.
Generally, if I was concerned that my character was becoming sub-optimal for the campaign, I'd optimize by multi-classing; YMMV. Since your player is playing a Bard (and probably won't want to multi-class), I'd strongly suggest the Chameleon prestige class; he could be whatever class is needed for the day.
If I were the PC, I would have immediately tried a Bluff check to lie about something relevant to the NPCs to get their attention, and if that worked, I would hope that the DM would give me a retry on the Diplomacy check. The Cleric rolling better than the Bard on his check due to less harsher penalties is mechanically the same as having a Warrior and a Mage rolling an attack, the Warrior missing (perhaps due to the opponent having higher ground), and the Mage hitting (because he's on the same ground as the opponent). It's an awkward sentence, but I hope you get the idea.
Generally, if I was concerned that my character was becoming sub-optimal for the campaign, I'd optimize by multi-classing; YMMV. Since your player is playing a Bard (and probably won't want to multi-class), I'd strongly suggest the Chameleon prestige class; he could be whatever class is needed for the day.
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