IMPORTANT! Is your new Community Supporter Account not working?

[WhatGravitas]

Okay, so my community supporter account works just fine, but I'm curious...

Why is it that some Supporter accounts get the big green background graphic behind their avatars, while others don't?

Well, I'm sure you don't get the green badge graphic, if you don't have an avatar...

Cheers, LT.

 

[buzz]

Still no supporter features for me, nor a spiffy avatar frame thingy.

 

[Pbartender]

Well, I'm sure you don't get the green badge graphic, if you don't have an avatar...

Cheers, LT.

I have an avatar and I have a full Community Supporter account, and yet I don't have the green badge... that's what made me notice.

 

[The_Warlock]

Interesting, I now have the green badge of donation, but the paid subscriptions page under my account still only says I'm paid up through this August, despite the nice email receipt from paypal saying I just bought another year's worth as of this week.

funky

 

[FireLance]

I last renewed my community supporter account on 14 June, and the PayPal transaction ID was 3SM2252182911051W.

Everything worked fine for a while, then on 25 June, I noticed that I lost my comunity supporter tag and access to the search function.

There seems to be a bug somewhere because according to my paid subscriptions link, my community support account expires on 10-02-09.

I know that many of the moderators and admins must be busy with the move to ENWorld 2, but I would appreciate it if someone could look into this when things get less hectic.

Thanks!

 

[Enforcer]

I renewed within the last week, but I have no Community Supporter icon with my avatar, plus my registration panel says I'm paid up only until September of this year. Huh?

 

[Graywolf-ELM]

No error for me, just thanks.

My supporter account had gone idle for some time. I renewed today, and everything was back up and working straightaway, down to the supporter image around my avatar.

Thanks,
GW

 

[Pbartender]

Okay, so my community supporter account works just fine...

Or so I thought...

I cannot turn off the ad bars, I cannot change my custom title, and I have no Community Supporter "badge".

 

[buzz]

Okay, it's officially been 10 days since I paid. Still nada.

If this persists for much longer, any chance I can be pro-rated for the time lost?

 

[Darkness]

Hm, I'll try to find an Admin who can look at your accounts soon...