Pathfinder 1E Rate Paizo as a Company!

[dmccoy1693]

6.

World Class Customer Service (single biggest reason) (you hear that, cosmo?)
Professionally handled losing the mags
Showed quality orginization for announcing/launching Pathfinder
Excellent way to involve the base in Pathfinder RPG.
Available for discussion on their forums and here.

 

[JoeGKushner]

Voted 5.

Getting PDF's with subscriptions? Good stuff.

Full color adventurers even at the 32 page count? Good stuff.

Books of mostly fluff useful for any edition like Classic Monsters Revisited? Solid.

Having your cake and eating it too via late releases to FLSG? Not so cool and cost 'em one point.

 

[freyar]

Gave them a 5, just 'cause I can't get worked up enough about a company to give them a 6.

I have to say, my good feelings about Paizo are because I feel like they're listening to their consumer base (for one) and also producing what they commit to produce. Customer service has been very helpful every time I've needed to contact them, and I find their products to be top-notch.

 

[Psion]

Happy with Paizo both as a publisher and an online gamestore. They made moves to save me money with online orders even if they didn't have to. There was an item omitted from that infamous Green Ronin order, but they were sure to replace it. I like that they made Dungeon and Dragon magazines worth reading, and especially deserve bonus points for keeping the home fires buring with respect to the "world driven design" D&D that I have come to favor.

 

[ki11erDM]

Well it was better number a few months ago. But after contacting them 4 times to get them to cancel my Pathfinder subscription I lost a lot of my good will.

 

[DM_Jeff]

They listen to, react with, and respond to, their community. They hve their fingers fully on the gamer pulse and show a unique love of the hobby that puts their products heads and tails above the rest.

-DM Jeff

 

[Darrin Drader]

I gave them a 5, for the same reasons mentioned elsewhere, but that's only because I'm not one of those overly emotional folks. Aside from the sheer number of forums on their messageboards, I have no real complaints with Paizo whatsoever.

 

[crazy_cat]

At the moment, it seems Paizo can do no wrong. Their products have consistently exceeded my expectations, their customer service is excellent, and they are all around a quality outfit.

This.

 

[Vyvyan Basterd]

I'd give their PR skills a 5, because they sure have the "we are just poor little gamers like you" act down perfectly.

But that doesn't factor into my rating.

I give them a 4 for past content. They no longer create content useful to me, so I can't comment on current products.

I give them a zero for customer service. Oh sure, they fix their mistakes, most of the time. But lying to a customer's direct question (mine at GenCon: "I'm signing up for 3 more years of Dungeon, are you guys planning to make any changes to the magazine?" "No, it will be the same great magazine you have enjoyed in the past." Apparently adding Scooby-Doo the RPG via Polyhedron wasn't considered a change. If not for the good content mentioned above they almost lost me as a customer then.) and screwing long-time subscribers and using said PR skills to make it look like a good thing (PR: "But you're getting more content every two months! The old magazine was 150 pages every 2 months. Now it will be 100 pages every months, that's 200 pages per month! Yay, aren't we awesome?!" "No, because now my 3-year subscription has been turned into an 1 1/2 year subscription! So I go from 18 issues times 150 pages = 2,700 pages to 18 issues times 100 pages = 1,800 pages. That's a 33% reduction in content!" "Oh noes, he's deciphered our fuzzy maths! Throw him a bone. Here, we'll give you one more issue since you're such a loyal subscriber!" "One?!?!" "OK, one per year? Final offer." *Takes it in the...ahem!* "Gee, now I only suffer a 22% loss of content...thank you Paizo, thak you for the screw job! ").

So overall a 2. I wouldn't dropped them if it weren't for the quality advetures.

 

[racoffin]

They listen to, react with, and respond to, their community. They hve their fingers fully on the gamer pulse and show a unique love of the hobby that puts their products heads and tails above the rest.

-DM Jeff

This. Especially this. I rated them a solid 5, for the reasons mentioned elsewhere on this thread. They have done very well by me customer service wise, product wise, and attitude wise.