Darned if they do and darned if they don't.
The poll numbers pretty much match up to what I answered. Good for me.
Much of the current nerd rage was because they supposedly promised stuff they couldn't deliver on. Why on earth would they want to do that again? If any thing they have learned the very very hard way, under promise and over deliver, or at least try.
I strongly agree with darjr's comments above. For the foreseeable future, I am not going to be a 4E player or DM. I did not participate in the survey - I wasn't even aware that it was going on (which says something about how distant I and my local gaming acquaintances are from the target customer base). But I draw the line at taking everything WotC reps say, do, or post in the worst possible light.
They ran a survey. Gamers - subscribers and non-subscribers - responded. WotC appears to be listening to the responses, and reacting accordingly. If you were expecting a detailed outline of their plans for the coming months/years, get used to disappointment. No sane company would be so stupid as to publish such plans.
They ran their survey. They put up a response. Time will now tell if they're BSing or not. Given my current understanding and interpretation of the information available, their generalized response is appropriate economy-wise, technically, business-wise, and timeline-wise. These tools don't just appear out of whole-cloth. As pointed out, they've over-promised before - and been smacked hard in the face, repeatedly, for it.
It is very early in this part of the hobby's lifecycle to villify the primary economic organization funding - and hopefully profiting from - the hobby. Constructive criticism is invaluable at times like this - for gamers and for WotC. Dumping buckets of vitriolic tar is not helpful, even if it is scented with attar of roses. It is much better to save those buckets, and their contents, for real screwups. A week or two of patience and moderation now costs nothing. Refilling those buckets and using them will quickly clog and seal the most valuable thing we have: Communication.
I, for one, would LOVE to discuss certain ideas with the game designers - why they decided to do or not do certain things with 4E. I don't think that opportunity will arise now, and it certainly can't happen while there is such a hate going on. That is an opportunity lost.
TSR made these mistakes with their buckets. I hope history does NOT repeat itself, especially with the community playing the part of TSR. Fortunately, we aren't there yet.