STILL No Character Builder Update?

[P1NBACK]

@true blue

Nah. See, I see it as the opposite. It's your duty as a consumer to complain when things aren't as you expect them to be. That's not 'entitlement' as you put it. Entitlement is wanting something for nothing. That's not the case here. We're all paying customers. We just want the product we want.

Which brings us to refunds. A terrible business plan is to increase your prices for those months you'll be late. A better business plan is to get the updates out on time so you don't need to refund anyone to calm the dissatisfaction in the first place.

That's why I'd encourage anyone dissatisfied with the lack of update (for September) to email CS and communicate that yes, you do want monthly updates - that's what is going to keep you around as a customer.

By expressing this to WotC in a polite and courteous request for a refund, WotC gets a clear picture about what the consumers, their customers want, what they care about.

Of course, if you're fine with the lack of update, no biggie. Proceed with normal life.

 

[JoeGKushner]

Too bad WoTC didn't know that 4.5, I mean, essentials would trash their software. It's so bad it can't even be referenced in the comepndium! It's so staggering that even the rules updates can be updated to the CB!

I'll be curious to see when the CB and MB get updated but since I'm not the GM right now and I'm not using anything special thanks to playing ze dumb fighter, I'm okay.

I am wondering how many times people are going to keep pitching the legal angel that WoTC isn't required to ever update anything ever again though. It's like they see people here threatening to take legal action and must, as good citizens, inform them that no, there will be no legal action fellow citizen.

Those people need to seriously 'READ' the complaints. It's not people threatening legal action, just people pissed that something they enjoy and rely on isn't working out as it has in the past and that they hope it gets fixed quickly.

Notice that WoTC isn't going, "We're not required to legally update anything" and that's because that would lose them more customers than the failure to update even for the whole month of October. The legalize is there to protect them from legal action, not shut up waves of customers who are concerned with their purchase.

 

[Obryn]

So here we are. October 5th and still no update. Some rules updates and that's it. Please, everyone who has subscribed to get the updates, that are now absent for two months straight, start cancelling your subscriptions. Send WotC the clear message that no updates = no money.

What do you care?

Why not leave this to folks who have some actual stake in the matter, and stop trying to incite more drama?

-O

 

[Dr_Ruminahui]

@true blue

Nah. See, I see it as the opposite. It's your duty as a consumer to complain when things aren't as you expect them to be. That's not 'entitlement' as you put it. Entitlement is wanting something for nothing. That's not the case here. We're all paying customers. We just want the product we want.

That's well and true, but I don't see what good complaining to US does, though... we are in no position to change anything. Wouldn't it be better to bring the matter to the attention of WotC instead?

To me this thread just seems like some people are offended by what WotC has done and wanting others to be offended too.

 

[Jools]

Well the errata is up at least.

 

[Markn]

Well the errata is up at least.

How dare you put something constructive into this thread! For shame!

 

[Ahrimon]

I'd be happy enough if they only updated the compendium. I rely heavily on the CB, but as long as it's in the compendium, I can still make a character.

I used to heavily pirate RPG books, but stopped entirely since purchasing my subscription. At this point, I am frustrated enough, and feel somewhat entitled to go looking for pdfs until they update the services.

I think this has a lot to do with some people being upset. Many people have realised that they don't need to purchase the books anymore. Since everything you need to make a character is in the compendium and the CB. They want their toys but don't want to have to buy them.

In all fairness to those who have a subscription we are buying access to the material in CB/compendium format. We just get a differant release date.

 

[Nifft]

I think this has a lot to do with some people being upset. Many people have realised that they don't need to purchase the books anymore. Since everything you need to make a character is in the compendium and the CB. They want their toys but don't want to have to buy them.

If they're paying for DDI, they might argue that they did buy the toys. It's not free.

But I think many people complaining about not having CB working are the ones who do own at least one of the newer books. So far as I can see, they're frustrated that they paid twice for some source material, and now they don't have a convenient way to add that material to their character.

I'm among the people who only pay for DDI and don't buy books any more, and I'm not all that upset -- I don't know exactly what CB is missing, so I'm not particularly frustrated at my inability to use that stuff.

Cheers, -- N

 

[Obryn]

So in the non-news department, WotC_Trevor posted this over on the Wizards boards...

On to more pressing news (or to some, news that may not seem like news) - We are actually working on getting some more information for you, and I'm hopeful I can have some good news in the next couple of days. I'll pop back in as soon as I get something.

...which left me extremely disappointed. It's zero new information. It's "information" that they're maybe going to give us some information hopefully. But it makes it look like we won't have an update next week, either.

I'm pretty far from demanding, and I understand that projects can get crazy and difficult. It's the lack of communication and dialogue that's frustrating me. I don't need a refund, and I can live without the DDI updates (though it would admittedly make my game prep tons easier), but some sort of idea of what's going on would be nice.

-O

 

[JoeGKushner]

put me in the m'eh column. no gnus is good gnus with gary gnu thing. i'm hopeful but based on how thing dungeon and dragon have been, and man, they is really thin if you take out all the 'preview' content, that I could've swore was supposed to be 'extra', and well, i'm sure there's a blues song out there somewhere for me.