I don't disagree with your initial point, but I do disagree with this. Their focus should be on fixing what's broken before adding in "new" features or new content.
Yeah, poor wording on my part, and is what I actually meant to say. Basically I'm arguing that the functionality "framework" be taken care of before adding content. That way, when you go to add, say, Dark Sun themes, well the functionality already exists and you don't have to retrofit it.
I'll also note that this was a recurring problem with the old CB as well - there were a number of bugs that weren't getting fixed, and the problem was compounded by them releasing new content.
Absolutely. And so it's all the more frustrating to see that when they had the opportunity for a clean start, they learned absolutely no lessons from the past.
So, in as much as WotC can be lauded for anything regarding the online CB debacle, I feel they do deserve some accolades for actively fixing bugs. Furthermore, and I freely admit I may be being gullible, it suggests to me that WotC does want this to work, and that gives me some hope that it will get better.
Oh there's no doubt in my mind they want this to work. I said this once in another post, and I think it's worth repeating: WotC has absolutely no business writing software, and we can plainly see what happens when content providers try to write their own software.
WotC had the right idea in the beginning, which was to outsource software development. Unfortunately they outsourced it to a company that couldn't deliver, but that doesn't falsefy the strategy. In fact, they probably tried to get away with doing it on the cheap, and that outcome should have been obvious too.
If they absolutely felt the need to develop in-house, what they should have done was just develop an API. There are zillions of developers out there that can and would put together character builders, monster designers, virtual tables, and everything else under the sun if they just had an API to develop against. Any number of them would have been magnitudes better than what WotC will ever put out, and WotC could focus on the things they're good at, namely content.