Doc_Klueless
Doors and Corners
But they're giving me exactly what I want and I'm a customer. So they're giving customers actually what they want. They're not giving ALL the customers exactly what they want, but NO business does that. That's an impossible standard.That is exactly how Wizards works when trying to justify what they want to do instead of what the customers actually want.
The real questions are: Are they giving the majority of the customers what they want? Could they gain more customers by doing something different? Would the results be worth the expense? Having never published a RPG nor run a multi-million dollar company and not having access to data to make an informed decision, I don't know the answers to these questions.
I'm just really happy with what WotC is doing. For example, even though I've been playing and running games for 30+ years I'm definitely the target audience for SCAG. Simply because I've avoided running in the Realms because there is so... much... information. Having a smaller guide that I have handed to my players and said: This is the Lore for the Campaign has greatly reduced my anxiety over running the Realms. Even with a couple of players who know so much more about the Realms than I do because we've all agreed on that caveat. For the first time since it was published, I'm running a Realms game and it's going very, very well.