The issue isn't that WOTC must listen to everyone.It isn't about ignoring voices, and what we are debating is whether things like half elves and half orcs are a problem. Again, I am out in the world as well, and what I hear from people doesn't always reflect the complaints that gain traction online. Also on this particular point we've been discussion "Half" has been extremely contentious and many of the people in this thread and elsewhere who have voiced opposition to either changing the term half, taking half elves out as a race option, are people who would identify as having a mixed background (and many seem insulted that they would single out 'half' as a problem). So even if you are trying to listen to people, it isn't as cut and dry as "listen to everyone". You have to use some amount of discernment. But my point before was in response to someone saying now that every criticism was being heard, the game would finally stop having orcs that are stupid and lore that is stupid. I just don't that is the case. I think we aren't going to see lore get better, or the games get more playable, but quite the opposite if things are written to accord with twitter consensus and forum consensus. certainly listen to people, but I think do that in playtest and balance what you are hearing against a clear vision and design goals. When designers are worried about every single critique online, everything everyone says in an age where we all can publicize opinions with a click, it restrains creativity rather than increase it by causing people to constantly second guess their choices
The issue is WOTC is listening to no one and attempting to run away from it rather than handling it.
That's the issue. These things could have been handled long ago. WOTC is hoping they can just push it aside until everyone forgets.