WotC [Updated!] Hasbro Laying Off 1,100 Employees

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Just announced, Hasbro will be laying off an additional 1,100 employees after laying off 800 earlier this year. Some will be laid off this week, some over the coming months. People affected so far include Mike Mearls, Dan Dillon, Amy Dallen, and others.

CEO Chris Cocks commented that “headwinds we saw through the first nine months of the year have continued into Holiday are likely to persist into 2024”. An email to staff, also published in the Wall Street Journal, said:

While we’re confident in the future of Hasbro, the current environment demands that we do more, even if these choices are some of the hardest we have to make.

I know this news is especially difficult during the holiday season. There is no sugar-coating how hard this is, particularly for the employees directly affected.

The issues appear to largely affect Hasbro’s extensive toy sales business. Various folk working on D&D at WotC have started making statements which indicate that layoffs are happening right now:
  • D&D designer Dan Dillon: “Well. Today was my last day at Wizards. Not sure what's next.”
  • Graphic designer Trystan Falcone: “To everyone at WotC getting cut today & especially my fellow D&D team members: May your talent & passion be recognized and rewarded by the lucky teams that snatch you up. You are irreplaceable. To other studios, we are losing incredible folks. Scoop them ASAP. It’s Hasbro's loss.
  • Dixon Dubow, creator relations: “Words cannot describe. So many talented friends and coworkers, simply gone.”
  • Art director Bree Heiss: “Much to my surprise, it is my last day at Wizards. It was an honor and a joy to work on the games I love with people who have become family. If you know anywhere that is looking for a sassy art director with some mad skills, please let me know.”
  • Senior Development Editor Eytan Bernstein: "Hi folks. I was one of the people laid of during the Hasbro layoff this week. I know of four other people on the D&D team who confirmed they were affected, but I'll leave it to them if they want to post about it. This includes folks on the art, design, editorial, and product management depts., and that's just who I've heard about. I have a giant ball of emotions right now. I haven't figured out my next steps yet. If you know of an opportunity that might be a good fit for me, please let me know. I am open for freelance (or full-time) design, editing, fiction, and inclusivity reviews. If it combines RPGs with education, accessibility, or inclusivity, that's also cool. I freely welcome positive thoughts, hugs, and "you're awesomes!" I don't feel awesome right now."
  • Amy Dallen, DnD Beyond producer/host: "I’m deeply proud of the work I got to do at D&D Beyond and Wizards. Thank you to everyone who played a role in those many good memories. I’m not sure what’s next, but I do hope you’ll continue to support the incredible colleagues who remain, who I’ll miss very much."
  • Larry Frum, senior communicatons manager: "As part of the recent Hasbro headcount reductions, I have been let go from Wizards of the Coast, effective itoday. I cannot tell you how honored it has been to work with the wonderful and talented people at WOTC. Being a part of Wizards was a dream job come true for me when I joined a little over a year ago. It is time to start a "new game" and roll for initiative on my next adventure. Please let me know if you hear of anything where I might be a good fit. Excited by what is next."
  • Mike Mearls--previously senior management on D&D but who has been on the MtG team for a few years now--is also one of the people let go, along with many other people working on the Magic: The Gathering side of WotC: "Yes, I was laid off by WotC. Yes, I am doing fine and excited by what's to come. And yes, I have a pretty amazing circle of friends. I'm going to take a nap then get back to the work of forging the future."
  • David McDarby, game designer on MtG: "Sadly, my position at Wizards of the Coast was eliminated today along with many others due to the Hasbro layoffs. I've absolutely loved working at WotC and making Magic Tabletop/MTGO/MTG Arena the best it can be these past 9 years, and I'm looking for my next opportunity!"
  • Paul Cheon, talent manager: “Unfortunately, I will no longer be working for WotC as I was one of the many that were hit by the Hasbro layoffs. It was an absolute dream to work on the game that I've loved playing for over 20 years. Future is unclear but I may fire up a stream after the New Year!”
  • Rob Sather, D&D Art Manager: “Yesterday was surprisingly my last day of work at Wizards as D&D TRPG Studio's Art Manager. My position was eliminated, nothing to do with performance. Can't even utter a snarky quip or light-hearted anecdote, just feeling gutted.”
  • Other confirmed folks include Chris Lindsay (who created DMs Guild), Liz Schuh (licensing and publishing manager), Natalie Egan, community manager Jesse J Hill, and art director Mike Vaillancourt, Vanessa Cuanan (Associate Systems Administrator), Michael Rexford (Senior Data Scientist), Ellie Lockhart (Analytics Engineer), Jana Hodgins (Technical Producer), Megan Galbraith Donahue (Director of MTG Universes Beyond Creative and Production), Deserae Dawn, (Program Manager), David Hartless (D&D Beyond director), Shay Pierce (senior software engineer).
Chris Cocks’ full email reads as follows:

Team,  

A year ago, we laid out our strategy to focus on building fewer, bigger, better brands and began the process of transforming Hasbro. Since then, we’ve had some important wins, like retooling our supply chain, improving our inventory position, lowering costs, and reinvesting over $200M back into the business while growing share across many of our categories. But the market headwinds we anticipated have proven to be stronger and more persistent than planned. While we’re confident in the future of Hasbro, the current environment demands that we do more, even if these choices are some of the hardest we have to make.

Today we’re announcing additional headcount reductions as part of our previously communicated strategic transformation, affecting approximately 1,100 colleagues globally in addition to the roughly 800 reductions already taken.

Our leadership team came to this difficult decision after much deliberation. We recognize this is heavy news that affects the livelihoods of our friends and colleagues. Our focus is communicating with each of you transparently and supporting you through this period of change. I want to start by addressing why we are doing this now, and what’s next.

Why now?

We entered 2023 expecting a year of change including significant updates to our leadership team, structure, and scope of operations. We anticipated the first three quarters to be challenging, particularly in Toys, where the market is coming off historic, pandemic-driven highs. While we have made some important progress across our organization, the headwinds we saw through the first nine months of the year have continued into Holiday and are likely to persist into 2024.

To position Hasbro for growth, we must first make sure our foundation is solid and profitable. To do that, we need to modernize our organization and get even leaner. While we see workforce reductions as a last resort, given the state of our business, it’s a lever we must pull to keep Hasbro healthy.

What happens next?

While we’re making changes across the entire organization, some functional areas will be affected more than others. Many of those whose roles are affected have been or will be informed in the next 24 hours, although the timings will vary by country, in line with local rules and subject to employee consultations where required. This includes team members who have raised their hands to step down from their roles at the end of the year as part of our Voluntary Early Retirement Program (VRP) in the U.S. We’re immensely grateful to these colleagues for their many years of dedication, and we wish them all the best.

The majority of the notifications will happen over the next six months, with the balance occurring over the next year as we tackle the remaining work on our organizational model. This includes standardizing processes within Finance, HR, IT and Consumer Care as part of our Global Business Enablement project, but it also means doing more work across the entire business to minimize management layers and create a nimbler organization.

What else are we doing?

I know this news is especially difficult during the holiday season. We value each of our team members – they aren’t just employees, they’re friends and colleagues. We decided to communicate now so people have time to plan and process the changes. For those employees affected we are offering comprehensive packages including job placement support to assist in their transition.

We’ve also done what we can to minimize the scale of impact, like launching the VRP and exploring options to reduce our global real estate footprint. On that note, our Providence, Rhode Island office is currently not being used to its full capacity and we’ve decided to exit the space at the end of the lease term in January 2025. Over the next year, we’ll welcome teams from our Providence office to our headquarters down the road in Pawtucket, Rhode Island. It’s an opportunity to reshape how we work and ensure our workspace is vibrant and productive, while reflecting our more flexible in-person cadence since the pandemic.

Looking ahead

As Gina often says, cost-cutting is not a strategy. We know this, and that’s why we’ll continue to grow and invest in several areas in 2024.

As we uncover more cost savings, we’ll invest in new systems, insights and analytics, product development and digital – all while strengthening our leading franchises and ensuring our brands have the essential marketing they need to thrive well into the future.

We’ll also tap into unlocked potential across our business, like our new supply chain efficiency, our direct-to-consumer capabilities, and key partnerships to maximize licensing opportunities, scale entertainment, and free up our own content dollars to drive new brand development.

I know there is no sugar-coating how hard this is, particularly for the employees directly affected. We’re grateful to them for their contributions, and we wish them all the best. In the coming weeks, let’s support each other, and lean in to drive through these necessary changes, so we can return our business to growth and carry out Hasbro’s mission.

Thanks,
Chris
 

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I think they might sell off certain IPs, like Dark Sun. I say that, because Dark Sun has too many problematic themes that WoTC has clearly stayed away from in their current philosophy. (It's why I believe we haven't seen anything Dark sun related so far. That, and original sales were not good back in TSR days). So rather than let that IP lay stagnant, they might sell it or license it for the right amount and get something out of it.
Hasbro is notorious for not relinquishing IP and will lock it in a vault before selling. Hasbro the whole company would have to go belly up and be on the carvers table for this to happen.
 

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They're giving some people a year and a majority about six months.
I'm not arguing they're in violation of any law. I don't doubt part of the reason they put out the notification was to ensure they were in compliance with federal and whatever state law might be applicable. The WARN act defines a mass layoff, in part, as letting go of 500 people within a 30 day period. It's possible Hasbro wouldn't lay off that many people within a 30 day period, but I bet they're hedging their bets. I've never actually been involved in a mass layoff by the terms of WARN, but even we were changing dates and decided who to let go at the last minute.
 



Hasbro probably needs to shrink their more traditional toy lines. I don't think action figures and dolls have the same appeal to children as they did when I was a kid.
I think that started years ago. My son (now 22), never had interest in action figures. Nor did his friends. They were all about digital toys. Kids haven't drooled over the SEARS Christmas catalog in many years (not just cuz it's not a thing anymore).
 

Well, the VTT will at least be a consistent stream of revenue, right?
It seems like they might be putting an awful lot of eggs in that basket, if they're keeping the people working on the VTT. Of course for all we know the entire VTT team might be being let go - but I doubt it.

Personally, based on the history of online subscription-based software products, whether VTTs, videogames, creative or professional software or the like, I'd say this was an absolutely gigantic gamble. It all really turns on them not only making an appealing and fully-featured product, but the audience for that product emerging (and it seems like they're not really targeting "people currently using VTTs", which is probably smart but it means they're primarily targeting an audience that is, as yet, theoretical), and not only those, but the monetization strategy of the product actually working out. And it seems like we're still at least 6-12 months from even a beta for the 3D VTT - they don't even seem to have a real name for it yet.
 

I said:
I'd be shocked if it wasn't. (Wotc being affected by this round of layoffs.)

Even though WotC via Magic is the big money maker for Hasbro, corps are utterly indiscriminate in how they cut their future ex-employee's off at the knees.


Then they said:
WotC wasn't impacted by the last batch: the issue is that a lot of Hasbro subsidiaries are bleeding red...but not WotC.
With respect this is patently untrue. When companies make big cuts, they often look at the areas losing money, and retain in the business that are gaining them money. That's just good business.

Now while its possible WOTC will have layoffs (we will have to wait and see), considering how well they have been doing I doubt it would be to the same degree if any as the rest of the company.

And we find that one can Never be too cynical when it comes to Soulless corporations:

Yeah this Tweet from Dixon Dubow certainly imply the cuts are pretty deep:

 

I think they might sell off certain IPs, like Dark Sun. I say that, because Dark Sun has too many problematic themes that WoTC has clearly stayed away from in their current philosophy. (It's why I believe we haven't seen anything Dark sun related so far. That, and original sales were not good back in TSR days). So rather than let that IP lay stagnant, they might sell it or license it for the right amount and get something out of it.
I was under the impression that Dark Sun was fairly successful as AD&D settings go (which admittedly is damning with faint praise). I recall seeing a survey where Dark Sun ranked third most popular behind "homebrew" and FR, although that was probably a decade or two ago, and it's really too late for me here to try to vacuum the Internet to try and find it.

That said, Dark Sun has some issues, both lorewise and mechanics-wise which are hard to square with modern D&D. OG Dark Sun did not particularly care for balance, at least not in a detailed sense. It was a world hostile to wizards, who would have to keep their spellbooks hidden and camouflaged. Everyone had higher stats than in regular D&D, but this was sort of balanced by having worse gear (with metal weaponry mostly being a mid-level thing and being relegated to bone or stone before that, with all sorts of penalties, and metal armor both being prohibitively expensive and dangerous to the wearer because of overheating. You had common psionics, which had their own issues in 2e with it being fairly weak in general but with a small number of really strong things, and those things often being accessible way before a wizard could do the same thing. All of these things work against the focus on game balance in 3e forward, as well as the expressed desire of Wizards developers to make sure people can play their favorite character types all over the place, and often instructing the DM to bend over backwards to accommodate player wishes. You can't play a gnome sorcerer in Dark Sun, because there are no gnomes and sorcery for humanoids kind of break the setting and its lore.

And that's before going into the lore issues of slavery, mass human(oid) sacrifice, the rulers of the setting being genocidal archmages, all authority being corrupt, and things like that.
 

Accounting rules are why you need to take action before a quarter end in order to record it that quarter. I have had to suggest and implement layoffs a fair number of times in the past (senior finance person). We're all human, we prefer to not ruin holidays, but the company needs usually are the most important.

D&D had a few disaster releases (see the Ollie's threads for the deep discount good dropped) and they are changing direction from physical books, so not surprising that that part of WoTC is seeing cuts.
 

Hasbro probably needs to shrink their more traditional toy lines. I don't think action figures and dolls have the same appeal to children as they did when I was a kid.
I dunno, but judging by their GI Joe and Transformer lines, Hasbro's "toy" lines seem like their target demographic is adult collectors rather than children nowadays. That's got to be part of it.
 

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