GwydapLlew
First Post
Email Paizo about it. Overseas shipping is tricky, so you will need to resign yourself to late arrivals. OTOH, Cosmo will pretty much send you replacement magazines without a moment's hesistation.
Ah, the joys of the post
- Thread starter MerricB
- Start date
Arnwyn
First Post
Reliability is questionable even to central Canada.
However, I'm a very patient person, and it's always late here, so I don't ask about replacements until that issue's month has entirely passed (ie. I don't ask about the October issue, for example, until November!).
The (very few) times I had to ask, the original subscription issue has never shown up.
However, I'm a very patient person, and it's always late here, so I don't ask about replacements until that issue's month has entirely passed (ie. I don't ask about the October issue, for example, until November!).
The (very few) times I had to ask, the original subscription issue has never shown up.
Olgar Shiverstone
Legend
Hey, I'm happy -- the latest issue arrived yesterday, and there isn't even an EN World post on it yet.
But I feel for you, 'cause I've had issues disappear in the mail several time. Paizo has been outstanding about replacing each one.
But I feel for you, 'cause I've had issues disappear in the mail several time. Paizo has been outstanding about replacing each one.
Olaf the Stout
Legend
I used to have a subscription to Dungeon and Dragon. The time it took to receive the magazines varied wildly. To begin with they came quite regularly and not too long after my FLGS received their copies. Towards the end though I had big problems. I didn't receive any copies of Dragon for about 3 1/2 months and Dungeon for 2 months. Customer Service were good though. They sent me out replacement copies for 5 issues that I was missing. The replacements only took a week or so to arrive. From memory all the missing issues showed up randomly over the next month or two. God knows where they were sent initially.
I know Paizo can't control the post but I still think it sucks that subscribers normally get their copies after it is available on the news stand.
Olaf the Stout
I know Paizo can't control the post but I still think it sucks that subscribers normally get their copies after it is available on the news stand.
Olaf the Stout
Hussar
Legend
I also have a couple of double issues. I tend to wait until the next issue arrives before complaining. Both times this has happened, I've received the replacement and the original about the same day. sigh.
Yeah, overseas subscribing can blow chunks. But, considering I don't have an LGS F or otherwise anywhere around, it's still nice that they do ship overseas.
Yeah, overseas subscribing can blow chunks. But, considering I don't have an LGS F or otherwise anywhere around, it's still nice that they do ship overseas.
I work for Australia Post in Customer Service (Hell of a job I must say). Generally they would be sent out by sea mail, and we allow anywhere up to 3 months for them to get from the states to Aus.
I would be chasing anything up from the sending end and getting them to look into it
That is just the ways the system works.
I would be chasing anything up from the sending end and getting them to look into it
That is just the ways the system works.Merric,
What you're experiencing is normal for Australia. The delays you described were the same as I experienced when I lived in Brisbane... and are now the same as I experience now that I am back in Singapore.
Fortunately, as other posters have mentioned, Paizo's Customer Service team is first class so if an issue doesn't reach you within two months they will send you a replacement issue that will reach you in two weeks or less.
What you're experiencing is normal for Australia. The delays you described were the same as I experienced when I lived in Brisbane... and are now the same as I experience now that I am back in Singapore.
Fortunately, as other posters have mentioned, Paizo's Customer Service team is first class so if an issue doesn't reach you within two months they will send you a replacement issue that will reach you in two weeks or less.
Zander
Explorer
MB,
If you know any FGUSs (Friendly Gamers in the US), perhaps you could come to some arrangement with one by which he picks up an extra copy of each at his FLGS and sends them your way by printed airmail rate. You then reimburse him via PayPal. You would get them sooner and it probably would cost you the same or maybe less.
I would volunteer but I'm in the UK so it probably wouldn't be worth it for you from here.
If you know any FGUSs (Friendly Gamers in the US), perhaps you could come to some arrangement with one by which he picks up an extra copy of each at his FLGS and sends them your way by printed airmail rate. You then reimburse him via PayPal. You would get them sooner and it probably would cost you the same or maybe less.
I would volunteer but I'm in the UK so it probably wouldn't be worth it for you from here.
