Bedrockgames
I post in the voice of Christopher Walken
We don't have to worry about whether they speak for the majority. We can consider, even if they are in the minority, that maybe we should take their concerns into account anyway.
I don't think anyone is suggesting don't take them into account. They are saying you should still weigh them and not abdicate using your own judgement. Especially if you are hearing conflicting views from the group in question. The last thing we should do is create a rhetorical lever, where a complaint always yields a result. Eventually people do start abusing that kind of situation. I can easily envision a situation where it just because an easy way to win edition wars for example, to get mechanics or content out of the game you simply don't like.