Artemis II (+)

Odds are they were sharing one laptop/tablet and things get weird when people "switch user" instead of logging right out.
"I have two Microsoft Outlooks and neither one of those is working."

Yes, you have two Outlooks. One is installed as part of Microsoft Office/365. The other is an abbreviated version that is part of the operating system (what used to be branded as Microsoft Mail). Odds are that neither was configured for an email account. Takes a couple of minutes, if you have the account details.

 

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