Community Support Account Notification

[Michael Silverbane]

I'm getting a "Your community support account has expired on (blah blah blah)" notification, after having renewed my community support account on May 24th.

Thanks

 

[Morrus]

What date does it say it expired on, and do you currently have CS access?

 

[Michael Silverbane]

The CS account expired on the 22nd.

I do not appear to have CS access (search not visible).

 

[Morrus]

I'm gonna go for broke and make a guess - you used an echeque which hasn't cleared yet. I'm just off to check PayPal to confirm, but that's usually the answer.

 

[Morrus]

I'm seeing an uncleared echeque on that date (24th) from a Michael Booloodian. Is that you?

Wait - Don't Send Yet

Payment Status: UnclearedeCheque estimated completion: 28/05/2009-01/06/2009. We recommend that you don't send items until you receive payment.

Wait - Don't Send Yet

Payment Status: UnclearedeCheque estimated completion: 28/05/2009-01/06/2009. We recommend that you don't send items until you receive payment.

So it should clear between 28 May and 1 June, at which point the process will complete automatically.

 

[Michael Silverbane]

It is as you said. The transaction cleared and everything is as it should be. Thanks and sorry for the trouble.