Community Supporter problem

[Starman]

I became a community supporter in the time since Dec. 29th and that is not showing on my account since the crash. I'm sure there's a million other things to fix, too, so I don't expect it fixed immediately. But I thought I would mention it so that it can get fixed at some point.

 

[Jdvn1]

Me five.
(I had five years of accountness)

I'll live without a title and the search feature for a while, though.

 

[Morrus]

Yes, we're totally aware of that problem - it's one of our biggest concerns. I have all the PayPal receipts, and I'll need to go through them all and apply the CS accounts manually, one at a time. This may take a while!

However, to make up for the delay, they'll all be assigned as starting on the date I do it, not the dates they were purchased. So you may get anything between an extra couple of days to an extra 6 months out of it!

 

[Greylock]

Heh. I reupped my CSA on 12/27/05. Guess I do get lucky now and then.

 

[Kheti sa-Menik]

Okay, someone is aware of this. I signed up recently during the big Community Supporter sale and was wondering if these were going to be reestablished following the server crash...

 

[Morrus]

Guys, no need to list yourselves here. I have all the PayPal receipts. As I said, anyone who signed up for or renewed between now and Dec 29th '05 will be reapplied manually, with the bonus of additional time amounting to the difference between today and when the date I manually reapply the account.

In other words, it's in hand, no need to worry, but please understand it's gonna take some time!

 

[Bront]

Take care of everything else Morris. Glad it's back up I trust in you.

Just let us know when you're done and if we didn't get reupped we can list outselves then

 

[Dog Moon]

Heh. I reupped my CSA on 12/27/05. Guess I do get lucky now and then.

Awww, I only get about a month. Hehe. No complaints here, although since I got it, I think I became addicted to the Search function. Gonna somehow live without out.

 

[Dark Jezter]

Yes, we're totally aware of that problem - it's one of our biggest concerns. I have all the PayPal receipts, and I'll need to go through them all and apply the CS accounts manually, one at a time. This may take a while!

However, to make up for the delay, they'll all be assigned as starting on the date I do it, not the dates they were purchased. So you may get anything between an extra couple of days to an extra 6 months out of it!

Thanks, Morrus!

Stuff like this is why I love EN World.

 

[KaintheSeeker]

Yes, we're totally aware of that problem - it's one of our biggest concerns. I have all the PayPal receipts, and I'll need to go through them all and apply the CS accounts manually, one at a time. This may take a while!

However, to make up for the delay, they'll all be assigned as starting on the date I do it, not the dates they were purchased. So you may get anything between an extra couple of days to an extra 6 months out of it!

Dude that OFFICALLY sucks. I was curious as to what happened (I reupped since Dec, and while I wasn't going to comment.. figured you were having to recert everything from reciets) that has to be a royal PAIN given the size of the board.