Dungeon Magazine: New Format, New Subscription Price

[ltclnlbrain]

Fair enough, Erik. Thanks for your quick response to my question. I can spare the extra cash, anyway.

 

[techno]

Your argument made sense and the price was right...so I subscribed to Dungeon this evening. How long does it usually take to receive the first magazine in a new subscription?

 

[Beretta]

I've been an avid Dungeon reader since #84. With the changes it sounds like an even better buy than it already was,so I subscribed a fortnight ago for two years.

Looking forward to receiving my copy every month (c'mon #114!),

 

[PatrickLawinger]

<clip>
The new price went into effect today, and the difference in price will not be credited to current subscribers. It would have been smart to time the price change to the original announcement of the format change, but we had to pick a start date, and the debut of the new format seemed as good as any. When the subscription price has gone up in the past (and it almost always goes up, rather than down), we didn't make changes to existing subscriptions, so we decided to be consistent this time around. I realize it's a bummer for those people who have already subscribed, but I am certain you will find that your original subscription was a good value once you've had a year to reflect on the new format.
<clip>
--Erik Mona
Editor-in-Chief
Dungeon

Erik,
You do realize that all one has to do is cancel their subscription and then re-subscribe thus creating more paperwork and expense for your staff.

Then, there are also laws in most states, including your home state, dealing with price changes within 30 days of a purchase.

Considering the fact that I literally resubscribed 2 weeks ago (possibly less) all I need to do is call, cancel, and then re-subscribe in the same phone call. Personally, I'd suggest re-thinking your customer service on this one. Paizo customer service has improved greatly over what it was over a year ago but, quite honestly, it is still the worst I have ever seen for ANY magazine, ever. Yes, I was just dealing with your customer service, um, about 2 weeks ago. I am not the only one to have outrageous problems since Paizo took over the magazines.

Patrick

 

[Breakdaddy]

Erik,
You do realize that all one has to do is cancel their subscription and then re-subscribe thus creating more paperwork and expense for your staff.

It's five bucks, dude, let it go. These guys are busting their collective humps to do right by the consumers, I vote we don't stab them repeatedly with a shank for their efforts.

 

[diaglo]

i haven't received mine yet, but i'm looking forward to it.

may even add another year or two or three to my subscription if i like it.

 

[Joshua Randall]

One thing - and I know its not necessarily *your* problem, but I'd be happy to subscribe; however, I have visited the Paizo site and you do not accept Paypal, only Visa or MC.

I am comfortbale with Paypal - I am not comfortable with Visa or MC on the net.

Now that's a new one. Most people are anti-Paypal and pro-credit card.

But y'all need to get a grip. Encrypted credit card transactions over the web are as secure as anything else. In fact, they're probably more secure than just using your credit card in a brick'n'mortar retail store or restaurant, where the pimply-faced teenage clerk could steal your CC number.

It's 2004. You can use your credit card on the web. It's okay.

(I've been using my credit card to make web purchases for several years and have never had a single problem with fraud or theft of my information. And yes, I do check my credit history regularly.)

 

[kilamanjaro]

I fear change.

I was not excited about the changes to Dungeon. I really only subscribed to get Poly. Last night I finished reading #114 and I loved it. It felt like there was a lot more there than there has been lately. All of the adventures were excellent and the Isle of Dread too sweet. I'm off to extend my subscription.

 

[DaveMage]

Erik,
Then, there are also laws in most states, including your home state, dealing with price changes within 30 days of a purchase.

Considering the fact that I literally resubscribed 2 weeks ago (possibly less) all I need to do is call, cancel, and then re-subscribe in the same phone call. Personally, I'd suggest re-thinking your customer service on this one. Paizo customer service has improved greatly over what it was over a year ago but, quite honestly, it is still the worst I have ever seen for ANY magazine, ever. Yes, I was just dealing with your customer service, um, about 2 weeks ago. I am not the only one to have outrageous problems since Paizo took over the magazines.

Patrick

I interraced with Paizo customer service about 4 weeks ago, and I thought it was fine for my concern at the time. I had not received my July Dragon magazine so they sent me another one. I am a bit bummed about the price change though since I did ask the customer service rep at the time if there was going to be any special discounts coming for subscribing to Dungeon (which I was not a subscriber of at the time) and he specifically said that there were none coming that he knew of. I went ahead and subscribed to Dungeon for three years so I probably am out around $15.

I'm still looking forward to the magazine, but the loss of the money disappoints me a bit - especially since I was specifically waiting for something like this.

 

[Mercule]

Erik, that's great news! I've never subscribed to either Dungeon or Dragon in the 20+ years I've been gaming. After you announced your changes, I started considering a subscription to Dungeon (I've actually got a subscriber card sitting on the kitchen counter waiting for a decision). Add in that my time is coming to a premium, and I want someone else to do the heavy lifting on adventure design and I'm a subscriber waiting to happen.

Now, the piece you really want to hear about the price change: The way my wife and I run our budget, $40 is a break-point for recreation/leisure purchases. Dropping the price those five bucks pushed it into a whole different category for spending justification. You just got yourself a subscriber.

But y'all need to get a grip. Encrypted credit card transactions over the web are as secure as anything else. In fact, they're probably more secure than just using your credit card in a brick'n'mortar retail store or restaurant, where the pimply-faced teenage clerk could steal your CC number.

That's a fact. We do online purchases with credit cards almost once a week. Never have I had any problems (okay, I tried to pay once with a card I'd cancelled, but that was my own stupidity). However, I have had a couple of attempted "identity thefts" from brick-n-mortar retailers. Fortunately, it's always been at someplace out of town that I was just passing through and I have a difficult to forge signature.