Odhanan
Adventurer
I knew Expeditious Retreat Press for their oustanding, absolutely excellent A Magical Medieval Society: Western Europe.
Recently, some people pimped their A Magical Society: Ecology and Culture volume. I purchased it off their website and received it today.
Now, with the product came a hand-written note saying: "Thanks for supporting Expeditious Retreat Press through buying direct. We hope you enjoy our products and tell your friends. Word-of-mouth from happy customers is the best advertising and ensures the books you like continue to be made."
I was touched by this note. It was hand-written, and it was without BS, to-the-point, real makes-sense marketing to me.
I would like to publicly respond to Expeditious Retreat Press on this board:
Thank you for your note. I will keep on purchasing products directly from your website. I believe in the quality of your products and want to support it. I also want you to know that your note made me realize my impact as a customer on your business more than any other marketing technique could have done. I thank you for this.
My compliments for your outstanding work,
Benoist Poire.
Recently, some people pimped their A Magical Society: Ecology and Culture volume. I purchased it off their website and received it today.
Now, with the product came a hand-written note saying: "Thanks for supporting Expeditious Retreat Press through buying direct. We hope you enjoy our products and tell your friends. Word-of-mouth from happy customers is the best advertising and ensures the books you like continue to be made."
I was touched by this note. It was hand-written, and it was without BS, to-the-point, real makes-sense marketing to me.
I would like to publicly respond to Expeditious Retreat Press on this board:
Thank you for your note. I will keep on purchasing products directly from your website. I believe in the quality of your products and want to support it. I also want you to know that your note made me realize my impact as a customer on your business more than any other marketing technique could have done. I thank you for this.
My compliments for your outstanding work,
Benoist Poire.
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