Experiences with Dundjinni?

[Morrus]

Anyone got an opinion on Dunjinni?

I bought it via RPGNow yesterday (after going round in circles trying to buy it from their website - turns out their store has nothing in it....) Haven't got it working yet - and haven't gotten a reply to my email to them about it, although it's only been 24 hours so I'm not too concerned about that yet.

Turns out it doesn't work on Windows 7, although the product description doesn't indicate this. I've heard that in can be made to work on Windows 7 with some effort - although the amount of effort I'm willing to make is miniscule, having fallen into the "waste a week of your life trying to get some software to work" trap before; if it's not a very quick and easy fix, I'll ask for a refund.

Anyone got any experiences to relate, good or bad? How's Dundjinni working out for you?

 

[heruca]

You happen to have bought Dundjinni (aka DJ) at a bad time. The site recently swapped servers and ISPs. THe process took weeks, and while the forums are finally back up, the DJ Store is still "broken".

There is normally a DJ v1.0.7 "Full Install" that the DJ Store can provide you with a download link to if the DJ v1.0.7 patch does not work properly (this seems to be the case with most Vista and Windows 7 users), but this is currently unavailable for download.

I suggest you email the store representative, providing your purchase information, and request a download link for the Full Install. Unfortunately, it can take several days for the store representative to respond (don't ask me why).

Rest assured that DJ will work on Windows 7 once you get the Full Install. And once it's working, I think you'll find DJ to be a good mapping program.

 

[Morrus]

I suggest you email the store representative, providing your purchase information, and request a download link for the Full Install. Unfortunately, it can take several days for the store representative to respond (don't ask me why).

I emailed every email address I could find on the website a couple of days ago. I'll give it another day or two.

 

[falcarrion]

I bought DJ when it first came out. I was very happy with it. And still use it now and then. But after all that went on with the company I wasn't even sure they where still in business. Thats one of the reasons I don't have it on my Windows 7 machine, and don't use it much on my old xp machine. To get it loaded on my Windows 7 machine with the orginal disks, seems like alot of work. So for now I'm using PyMapper which is fine if you like WOTC dungeon tiles. I will be intrested in seeing what happens with your purchase.

 

[Morrus]

Well, we're not into the third day with no reply. I'm not sure how long is reasonable, but we're certainly approaching it.

 

[falcarrion]

Found this on the Dunnjinni forums.

"the owner of EnWorld recently bought DJ, and isn't
receiving timely customer service. This could lead to bad press if it isn't handled promptly.

Not that all customers shouldn't be treated equally, of course. I'm just sayin'..."

 

[Morrus]

Oookay. Annoyance has arrived.

I think a simple rule of "If you have time to accept my money, you have time to supply the product" is reasonable. If they're soooooo busy that they can't supply me with my product, then they shouldn't be accepting my money.

So. I've emailed RPGNow in addition to my previous emails to Fluid.

Tomorrow morning when I wake up, either I have the working copy of Dundjinni that I paid for or I write my review and leave it on the news page for the weekend, coupled with a PayPal claim for a refund. "Too busy" will not be an acceptable excuse.

 

[Morrus]

I just got a "not our problem, contact the publisher" response from RPGNow.

 

[Morrus]

OK, RPGNow has refunded me; I did say I was willing to wait a bit longer, but I guess a refund works.

So - any suggestions for alternative products?

 

[falcarrion]

Morrus,
I don't believe fluid owns the product any more. I could be wrong.
Looks like DJ has dropped the ball big time on this.

You might want to check out pro fantasy.