GameStore Spam

[diaglo]

I was concerned with this E-mail as well. Not only did I not buy anything at the store, like the message stated, (which was why I was getting this e-mail) I did not opt-in for any such thing. The other problem I had with it, was that it was not from an enworld e-mail address, so it was additionally indicative of spam trying to phish for information as well.

I'm just glad to have what it is cleared up. This is still my favorite board for gaming discussion and such.

Thank you,
GW

ditto.

and i won't be buying anything from it as long as it is pdf only. i don't do pdfs.

 

[Joshua Randall]

Just throwing my voice into the chorus: OPT-OUT is lame. I wondered what the heck was going one when I suddenly started getting tons of ENGS e-mails without me ever having asked for them.

Subsequently I went into the store and opted-out, but I shouldn't have had to. I should never be getting unsolicited e-mails. Period.

 

[Jaws]

May I ask what specifically is making you not want to buy from the store? Is it the emails? I fully agree with that. I personally loath any form of email sent by a store or business or website. If a particular publisher sent me an email saying, "Hey, you bought our Book of Things. Here's another book related to that one," I might be interested. But I hate general newsletters. I don't think the ENGS should have one, and I sell through it.

If, however, you think that you have received poor customer service from Morrus because he could not fix a problem right away just as it was starting to be discussed, and because he did not refund your money for a purchase that is only tangentally related to your complaint, I'd have to say that you're being unfair to EN World and to the store.

They're working to fix the email problem. The rest of EN World is just as good as it was before. I can understand why you'd want a refund, but I'd hope you'd reconsider leaving the site. With luck this email thing will be fixed shortly, and you can go back to enjoying your community supporter account. I'm guessing Russ is just a bit defensive because he's trying to provide services people will appreciate, and instead people are expecting everything to be perfect right off the bat, and are getting angry at him when they're not.

Please, I sell through the store and I'm asking that you reconsider.

There shouldn't have been an 'e-mail problem'.

The reply I received from Russ wasn't professional.

Your ad is offensive.

I bought an E.N. Publishing product a while back. It wasn't even close to being good as all the reviewers said. I never used it. The mechanics were so clunky (if you make a d20 product, you should use a d20 mechanic).

First impressions go a long way. The GameStore has stumbled more than taking a foot forward. Always down on one knee.

I'm getting bombarded by ads. I shouldn't have to deal with that if I paid for a community supporter account.


Peace and smiles

j.

 

[RangerWickett]

I bought an E.N. Publishing product a while back. It wasn't even close to being good as all the reviewers said. I never used it. The mechanics were so clunky (if you make a d20 product, you should use a d20 mechanic).

Just curious, which product?

 

[Psionicist]

You are doing yourself a huge disservice here.

All common spam-filters work by couting words in an e-mail and then comparing it to the spam filters internal list of common spam-words. I got 7 gamestore e-mails and my spam filter was kind enough to catch all them. I don't care about that, I already recieve a couple of hundred e-mails per day.

HOWEVER, my spam filter now associates the word "en world" with spam. This is particularly a problem with web based e-mail services such as GMail where the spam filter is shared between all users (partially at least).

A couple of months ago I forgot my password on this site so I requested it. My spam filter didn't flag that email as spam. If I'd do the same thing again, today, I believe my spam filter would catch it.

Cheers,

 

[mythusmage]

There shouldn't have been an 'e-mail problem'.

The reply I received from Russ wasn't professional.

Your ad is offensive.

I bought an E.N. Publishing product a while back. It wasn't even close to being good as all the reviewers said. I never used it. The mechanics were so clunky (if you make a d20 product, you should use a d20 mechanic).

First impressions go a long way. The GameStore has stumbled more than taking a foot forward. Always down on one knee.

I'm getting bombarded by ads. I shouldn't have to deal with that if I paid for a community supporter account.


Peace and smiles

j.

Your cheeful good humor and ready skill at handling life's disappointments is an inspiration for us all.

 

[Umbran]

Wow.

You know, I don't even get this upset about spam from folks trying to sell me things I don't give a whit about. I'm hardly going to get upset about someone at least trying to sell to an appropriate market.

If you opted in for e-mail from the site, without considering that the site might change over time, that's hardly Morrus' fault. Our lack of foresight does not consititue a crisis for him or the boards. Nor is it some major failure of ethics on Morrus' part. He has reason to believe that every single site member might be interested in the things the store has to sell.

Perspective is called for - the e-mail of the present is a small collection of charges, simply nullified with a single click or keypress. One of the future nullified with a further keypress. If we cannot keep our cool in the face of a couple of keystrokes, we don't deserve something so spiffy as the internet.

My $0.02

 

[Steverooo]

We do.... Please check the paypal checkout option

Edit: With the new paypal options, I'm looking into being able to take phone orders, checks via mail, etc.

I'm sorry... what was your point? I went, I looked, I saw... You can pay via credit card and/or PayPal... So?

In the server drive, you could do the same. Still, in that EMERGENCY situation, 11.25% of the ENWorlders who responded, did so by checks or money orders. The problem (currently) remains.

Perhaps you meant "We're working on it! Really!", in which case I say "Good (as long as it doesn't require me to use PayPal)! I have a couple of items loaded into my Shopping Cart, waiting on you! MUSH!"

 

[pogre]

I gotta' say I was kind of lukewarm about this whole ENWorld gaming store at first, but now I'm pretty much addicted. Anything that helps the site become more self-sufficient and focused is cool by me. Especially when it is providing a real service instead of begging*.

Unfortunately, I was one of the ones who did read the e-mails and it brought me into the store. So, it was effective for at least one sale. I also promptly opted out of future mailings - it was not hard at all

*I know ENWorld and Morrus have never begged for $, but you know what I mean. It's an effort to turn a buck for product instead of having a fund drive kind of thing.

 

[Bront]

I wasn't thrilled about getting e-mails from the store, and as stated before, here's the confusion:

People who signed up before the store was opened enabled or disabled e-mail options, most likely to be contacted by other users on the board.

When the EnWorld Gamestore started, we were automaticly added or not added to the mailinglist by this setting, which had nothing to do with the EnWorld Gamestore as far as we were concerned.

Now, for new accounts, it's eays, they can choose then. Older accounts should have had to specificly opted in, perhaps only with an announcement from the Administrator about the new store and mentioning that you can subscribe to the newsletter.

Now, I'm not willing to not purchase a Supporter account simply based on this, but it does bother me a little bit, particularly because I was unaware that I could unsubscribe from this newsletter in the first place.

Just my $.02.